Senior Technical Writer - Hybrid role 3 Days On-Site, 2 Days Remote - RICEFW Technologies Inc

Create and maintain technical documentation that communicates complex technical information to both technical and non-technical audiences. Ensure product documentation, user guides, and manuals are clear, accurate, and accessible to users.

Note: This is a Hybrid position - 3 Days On-Site, 2 Days Remote. We are looking for a very Senior, Local Resource who has a Minimum of 10 years of Technical Writing experience.

A Senior Technical Writer is a highly skilled professional responsible for creating and maintaining technical documentation that communicates complex technical information to both technical and non-technical audiences. This role plays a crucial part in ensuring that product documentation, user guides, and manuals are clear, accurate, and accessible to users, helping them effectively use and understand the technology or products.

Responsibilities

1. Documentation Strategy

- Develop and execute a documentation strategy that aligns with the organization's product development and release cycles.

- Collaborate withproduct managers, developers, and subject matter experts to understanddocumentation needs.

- Write, edit, andformat technical documentation, including user manuals, online help, releasenotes, API documentation, and knowledge base articles.

3. Audience Analysis

- Tailor documentationto suit the knowledge level and needs of different user groups.

- Proficiently usedocumentation tools and software as provided by the NJ DOE.

5. Visual Elements

- Ensure consistency invisual elements and formatting.

- Conduct usabilitytesting of documentation with end users to gather feedback and makeimprovements.

7. Compliance andStandards

- Maintain documentationquality and consistency across all materials.

- Coordinate translationand localization efforts for documentation as needed for global audiences.

9. Training and Collaboration

10. Documentation Updates

- Communicate updates to users through releasenotes and other channels.

- Collect and analyze user feedback to identifyareas for improvement in documentation.

Qualifications

- 10+ years of experience in technical writing,including experience in a senior or lead role.

- Proficiency in using technical writing toolsand software.

- Experience writing technical documentation for cloud based software, such as Salesforce, AWS, and Snowflake.