Senior Therapeutic Area Specialist Oncology- San Francisco, CA - Bristol Myers Squibb
San Francisco, CA
About the Job
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines forappropriate patients.
The primary role of the TAS is to drive demand for BMS medicines within their portfolio for theappropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label,leveragingnew ways of working and CE^3.
The role builds andmaintainsstrong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs ina timelyand scientific manner. This role will prioritize the safe andappropriate useof BMS products while also focusing on overall business results and performanceobjectiveswhile exemplifying BMS values.
The TAS role isfield-based. A TAS isanticipatedto spend 100% of their time in the field with external customers.
Key Responsibilities
Portfolio Promotion
Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products inappropriate patients.
Engages with and continuouslymaintains/growsa high levelof scientificexpertisein all assigned products and therapeutic areas.
Prepares and successfully implements comprehensive territory and account plans.
Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
Fair & Balanced Scientific Dialogue
Demonstrates scientificexpertiseand passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
- Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau andfacilitatingscheduling andlogistics.
Maintainsa high levelof workingexpertiseon emerging data for approved indications.
Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
Gathers and shares relevant insights and information internally with theappropriate stakeholdersto enable BMS to better serve its customers.
Complies withall laws, regulations, and policies that govern the conduct of BMS.
Required Qualifications & Experience
Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
Demonstrated experience building andmaintainingstrong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
Experience inOncologyrequired.
Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performancetrack recordof meeting or exceeding goals.
Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
Strong selling and promotional skills proven througha track recordof performance.
Key competencies desired
Customer/commercial mindset
Demonstrated ability to drive business results.
Experienceidentifying, engaging, and cultivating credibility with customers across the patient care journey.
Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.
Demonstrated resourcefulness and ability to connect with customers.
Patient centricity
Understands thepatientjourney and experience.
Hasa patient-focused mindset.
Scientific Agility
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
Hasa strong learning mindset and passion for science.Prioritizesstaying current with the latest data.
Analytical Capability:
Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.
Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.
Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
Ability to use CE^3 to generate insights and do dynamic call planning.
Technological Agility:
Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, andmaintaineffective communication.
Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data ina timelyand compliant manner, track interactions, and plan future engagements with healthcare professionals.
Ability to use the Medical on Call technology effectively.
Keeping up to date with technological advancements and changes.
Teamwork/Enterprise mindset
Strong business acumen to understand andanalyze business and market driversand develop, execute, and adjust business plans.
Demonstratesa strong senseof learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results insubsequentsituations.
Track recordof balancing individual drive and collaborative attitude.
Holds a high level of integrity and good judgment,in order tonavigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
The starting compensation for this job is a range from $120,00-$160,000, plus incentive cash and stock
opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
#LI-Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries toadastaffingsupport@bms.com. Visitcareers.bms.com/eeo-accessibilityto access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
