Senior to Staff Solutions Architect - Flowspace

About Flowspace:

Flowspace powers independent fulfillment, revolutionizing the way brands approach their supply chain. Our mission is to arm merchants with invaluable data, actionable insights, and seamless automation that transforms their supply chain into a strategic asset.

At Flowspace, we lead the industry with our award-winning, top-tier fulfillment solutions. Powered by cutting-edge software that offers unparalleled visibility and strategic insights, the Flowspace platform has been tailored for the tech-savvy modern brands and retailers of today. Our innovative approach redefines fulfillment excellence, setting new standards in the ever-evolving tech landscape.

Join us as we shape the future of ecommerce and retail fulfillment. Backed by renowned investors such as Canvas Ventures, Moment Ventures, BuildGroup, Y Combinator, and esteemed angels, Flowspace is at the forefront of empowering brands in the dynamic $1 trillion ecommerce market to exceed customer expectations with seamless post-purchase experiences.
 

Summary:

The Solutions Architect is a senior technical member of our Client Solutions team, focusing on high-level integration strategies, API and ERP integration development, and cross-functional initiatives within Flowspace. This role works closely with Product, Engineering, Sales, Operations, and Account Management to lead integration efforts for new customers onto the Flowspace platform and support existing customers in connecting new systems or sales channels. This role requires meticulous attention to detail, exceptional planning and communication skills, and the ability to instill confidence in customers through expert knowledge of the Flowspace platform and its capabilities.

What You'll Do:

Technical Leadership and Strategy:

• Oversee the technical direction and strategy of integration initiatives.
• Collaborate with Product, Engineering, Account Management, and Sales to support integration strategies and address product gaps.
• Guide Flowspace’s strategy on integration systems.
• Provide technical input, analysis, and assistance on new product initiatives.

Mentorship and Team Collaboration:

• Mentor team members across technical and non-technical tracks within the Solutions team.
• Foster cross-functional collaboration and drive aggressive launch targets.
• Provide technical guidance and support to Solutions, Engineer, and Operations.
• Identify opportunities for process improvements and technical enhancements.

Customer Interaction and Communication:

• Represent Flowspace at the highest level in customer interactions.
• Communicate complex technical concepts clearly to a varied audience.
• Collaborate with customers to understand their requirements and provide tailored solutions.
• Build strong relationships with customers, ensuring their needs are met through the onboarding lifecycle.

Who We're Looking For:

• 8 years of experience in a technical leadership role within a solutions, integration, or engineering team.
• Proven expertise in designing and implementing complex integration solutions.
• Deep experience with APIs, iPaaS, ERP, EDI, and WMS systems.
• Proactive and self-motivated with a strong sense of ownership and accountability.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
• Proven ability to lead cross-functional teams and drive technical projects to successful completion.
• Ability to foster a collaborative team environment and mentor others.
• Ability to manage multiple priorities effectively and thrive in challenging environments.

Bonus Points:

• BS in Computer Science, Engineering, or equivalent.
• Project management or software development experience.
• Experience in e-commerce fulfillment.

Other Helpful Things to Know:

• 20% travel as needed for employee team gatherings, conferences and in person customer meetings
  • If not based in the United States, must be able to travel to and from the United States on short notice
• Must be able to successfully manage a variety of virtual technology tools, to communicate and work in a remote environment (i.e. GSuite, Slack, Zoom, Miro)

Join our team!

• Meaningful equity in a venture backed start-up. Everyone gets stock options!
• Competitive Salary
• Top of the line medical, vision, dental, and life insurance
• Flexible time off, plus a separate banks for sick time
• Paid parental leave
• Mental Health / Wellness benefits + discounts for certain programs
• Work From Home stipend, towards your home office
• 401K with matching
• A clear success path within the company. We want you to grow and lead with us!

At Flowspace, we know that the more inclusive we are, the better our work will be, and we strive to hire and retain talent that represents a variety of backgrounds, perspectives, and skill sets.

We are committed to equal opportunity employment and we take pride in encouraging diversity, equity, and inclusion across all of our teams, without regard to race, color, religion (including religious dress and religious grooming practices), sex, gender (including gender identity and gender expression), national origin, age, physical and mental disability, medical condition (including pregnancy, childbirth, breastfeeding and related medical conditions), genetic predisposition or carrier status, marital, parental or registered domestic partnership status, sexual orientation, transgender status, military or veteran status, or any other characteristic protected by applicable law.

Please note: We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless otherwise directed or approved by our HR, Recruiting Department. Please do not forward resumes to our hiring managers or offices. Flowspace is not responsible for any fees related to unsolicited resumes/applications, that have not first been approved.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will†basis.

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