Senior Training Delivery Specialist - Technical Learning Center - Erie Insurance

Division or Field Office:

Human Resources Division
Department of Position: Learning & Development Dept
Work from:
Home Office, Erie PA Salary Range:
$67,958.00-$108,556.00*

salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Facilitates insurance education curriculum to support technical development for ERIE Employees and Agents. Supports strategic initiatives by analyzing performance results and assessing training needs. Develops and writes curriculum for delivery within the Technical Learning Center.

• The candidate successful candidate will be working as a Property Trainer in the Property Lab at the TLC (Technical Learning Center).
• Technical knowledge pertaining to property adjusting is strongly preferred. Technical knowledge pertaining to homeowner construction, building materials, repairs and estimating is preferred.

Duties and Responsibilities

• In conjunction with more experienced training specialists, delivers and facilitates specialized technical training to Employees and Agents. Learns and applies delivery methods. Partners with contracted vendors to deliver co-facilitated training as required.
• Creates new models and props utilizing industry expertise to demonstrate complex technical techniques.
• Recommends training program modifications specific to the technical learning center environment.
• Assists with project management on various training projects. Builds sustainable curriculum that links to current offerings. Ensures consistency of training delivered at the technical training center.
• Utilizes various technologies in the development and delivery of training programs.
• Maintains and applies current knowledge of advanced trends affecting the insurance industry and/or adult learning.
• Adheres to budgets and company and travel guidelines.

Duties and Responsibilities (cont'd if applicable)

The first threeduties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Values Diversity

Nimble Learning

Job-Specific Knowledge

Self-Development

Collaborates

Customer Focus

Cultivates Innovation

Instills Trust

Detail Orientation

Optimizes Work Processes

Decision Quality

Ensures Accountability

Qualifications

Educational Equivalencies Bachelor's degree in related field; or Associate's degree in related field and two years related experience; or High school diploma and four years related experience. Five years of experience in Material Damage or Property claims required. Previous experience in training, consulting, or a related field, preferred. Proficiency in the use of electronic estimating systems preferred. Proficiency with Microsoft Word and PowerPoint preferred. Insurance designations preferred. Multi-line claims experience (Material Damage and Property) preferred. Travel, including overnight stays, required. Valid driver's license and acceptable driving record required.

Physical Requirements

Lifting/Moving 0-20 lbs; Occasional (
Lifting/Moving 20-50 lbs; Occasional (
Ability to move over 50 lbs using lifting aide equipment; Rarely

Driving; Occasional (
Pushing/Pulling/moving objects, equipment with wheels; Rarely

Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

Climbing/accessing heights; Rarely

Nearest Major Market: Erie