Senior Travel Trainer - ManTech
Chantilly, VA
About the Job
Secure our Nation, Ignite your Future
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for professional growth and advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Travel Trainer-Senior to join our team based out of Chantilly, VA.
The Travel Trainer-Senior must exhibit good judgment in interfacing with all government and contract personnel, providing proper examples of work performance, and adherence to professional standards and operational and security guidelines as defined by the Government and ManTech International, Inc.
Responsibilities include, but are not limited to:
+ Performs end user training and support for custom hardware and software solutions in both CONUS and OCONUS locations. Training is focused on using Windows 10/11 OS and peripheral device management (printers, scanners, biometric devices, etc.) and applicable policies and procedures to successfully process transactions.
+ Work independently and within small teams to support various software and systems-related tasks.
+ Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training sessions.
+ Develop, organize, and deliver technical training and related materials in support of customers and/or company employees.
+ Work with customer and functional organizations to establish training content and objectives.
+ Prepare training plans from onsite database and workflow analysis.
+ Ability to follow defined processes and document any issues/problems clearly.
+ Ensure training material reflects current product features.
+ Provide daily status reporting to management and to the customer while engaged in a training activity.
+ Complete and submit all reporting requirements in a timely manner.
+ Provide Go-Live support for workstation deployments.
+ After-hours and weekend support will be required as needed to support overseas or domestic training tasks.
+ Ability to establish and maintain positive relationships with internal and external customers.
+ Effective verbal and written communication skills.
+ Proactive personality with the ability to work with limited guidance and supervision.
+ Demonstrated critical thinking and problem-solving skills.
+ Excellent organizational skills, adept at managing competing priorities and initiating projects.
Job Qualifications:
+ 8 years of experience in Information Technology.
+ Experience in delivering software applications training to end users on in a classroom, and/or one-on-one setting, and/or virtual or other equivalent teaching experience.
+ Excellent written, verbal, and interpersonal communication skills.
+ Demonstrated initiative, sound judgment, effective decision-making.
+ Proficiency with Microsoft 365 Productivity applications.
+ Must be able to travel up to 75% domestic and internationally.
Education Requirements:
+ Bachelor’s degree in engineering, computer science, mathematics, education, business administration or management information sciences. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for education requirements.
Preferred Qualifications:
+ One or more technical certifications (Comp TIA ITF+, A+, Network+, Security+, CTT+, Microsoft Certified Trainer, Microsoft Certified Educator, MS Endpoint Administrator, etc.) highly preferred.
+ Experience training end users on complex hardware and software solutions highly preferred.
+ Experience delivering technical training via remote training tools such as MS Teams and Cisco Webex.
+ Familiarity with international travel requirements such as Visa, medical, and passports highly preferred.
Security Clearance Requirements:
+ Must be a U.S. Citizen.
+ Must be able to obtain and maintain a U.S. Secret clearance.
+ A current and active Secret clearance highly preferred.
Physical Requirements:
+ Must be able to remain in stationary position for up to 50% of the time.
+ Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
+ Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers.
+ Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
+ Must be able to deliver presentations as needed.
+ Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc.
+ The majority of work will be performed within a professional office environment. However, deployments can require the individual to lift and move computer and other equipment up to 50 lbs.in weight, as well as being able to push a wheeled dolly with multiple computer systems loaded. Position may require bending, kneeling, or crawling to get to cables under/behind furniture and server racks.
+ Must be able to fly on international flights up to 18 hours.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for professional growth and advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Travel Trainer-Senior to join our team based out of Chantilly, VA.
The Travel Trainer-Senior must exhibit good judgment in interfacing with all government and contract personnel, providing proper examples of work performance, and adherence to professional standards and operational and security guidelines as defined by the Government and ManTech International, Inc.
Responsibilities include, but are not limited to:
+ Performs end user training and support for custom hardware and software solutions in both CONUS and OCONUS locations. Training is focused on using Windows 10/11 OS and peripheral device management (printers, scanners, biometric devices, etc.) and applicable policies and procedures to successfully process transactions.
+ Work independently and within small teams to support various software and systems-related tasks.
+ Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training sessions.
+ Develop, organize, and deliver technical training and related materials in support of customers and/or company employees.
+ Work with customer and functional organizations to establish training content and objectives.
+ Prepare training plans from onsite database and workflow analysis.
+ Ability to follow defined processes and document any issues/problems clearly.
+ Ensure training material reflects current product features.
+ Provide daily status reporting to management and to the customer while engaged in a training activity.
+ Complete and submit all reporting requirements in a timely manner.
+ Provide Go-Live support for workstation deployments.
+ After-hours and weekend support will be required as needed to support overseas or domestic training tasks.
+ Ability to establish and maintain positive relationships with internal and external customers.
+ Effective verbal and written communication skills.
+ Proactive personality with the ability to work with limited guidance and supervision.
+ Demonstrated critical thinking and problem-solving skills.
+ Excellent organizational skills, adept at managing competing priorities and initiating projects.
Job Qualifications:
+ 8 years of experience in Information Technology.
+ Experience in delivering software applications training to end users on in a classroom, and/or one-on-one setting, and/or virtual or other equivalent teaching experience.
+ Excellent written, verbal, and interpersonal communication skills.
+ Demonstrated initiative, sound judgment, effective decision-making.
+ Proficiency with Microsoft 365 Productivity applications.
+ Must be able to travel up to 75% domestic and internationally.
Education Requirements:
+ Bachelor’s degree in engineering, computer science, mathematics, education, business administration or management information sciences. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for education requirements.
Preferred Qualifications:
+ One or more technical certifications (Comp TIA ITF+, A+, Network+, Security+, CTT+, Microsoft Certified Trainer, Microsoft Certified Educator, MS Endpoint Administrator, etc.) highly preferred.
+ Experience training end users on complex hardware and software solutions highly preferred.
+ Experience delivering technical training via remote training tools such as MS Teams and Cisco Webex.
+ Familiarity with international travel requirements such as Visa, medical, and passports highly preferred.
Security Clearance Requirements:
+ Must be a U.S. Citizen.
+ Must be able to obtain and maintain a U.S. Secret clearance.
+ A current and active Secret clearance highly preferred.
Physical Requirements:
+ Must be able to remain in stationary position for up to 50% of the time.
+ Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
+ Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers.
+ Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
+ Must be able to deliver presentations as needed.
+ Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc.
+ The majority of work will be performed within a professional office environment. However, deployments can require the individual to lift and move computer and other equipment up to 50 lbs.in weight, as well as being able to push a wheeled dolly with multiple computer systems loaded. Position may require bending, kneeling, or crawling to get to cables under/behind furniture and server racks.
+ Must be able to fly on international flights up to 18 hours.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.
Source : ManTech