Senior Vendor Management Professional - PCO - CenterWell
Boston, MA
About the Job
Become a part of our caring community and help us put health first
The Senior Vendor Management Professional plans, performs and implements process improvement initiatives such as Lean or Six Sigma. The Senior Vendor Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Vendor Management Professional will play a key role in the development, implementation, and management of CenterWell Senior Primary Care Organization's new vendor management program.
Overview of the Role & Responsibilities
+ Works closely with the PCO Vendor Management Lead on program architecture and execution.
+ Diagrams and evaluates existing PCO and vendor processes.
+ Manages vendor relationships.
+ Develops vendor metrics and performs data analytics for process measurement and identifies indicators for future improvement opportunities.
+ Reviews vendor quality, performance, and cost.
+ Reviews vendor contracts and invoices to identify opportunities for savings and efficiencies.
+ Performs Quality Business Reviews with vendors and PCO business owners.
+ Assists with RFPs, RFQs and RFIs.
+ Assists with vendor issue resolution.
+ Researches and resolves purchase order and invoice issues.
+ Collects data to determine root cause of problems.
+ Measures performance against process requirements. Aligns improvement to performance shortfalls.
+ Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
+ May deliver presentations and training courses including measurement, analysis, improvement, and control.
+ Works in conjunction with the Mergers & Acquisitions integration team to capture value through efficient and effective integration or elimination of vendors.
+ Surveys and analyzes best practices for techniques and processes.
+ Performs cost and benefit analyses.
+ Begins to influence department's strategy.
+ Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
+ Exercises considerable latitude in determining objectives and approaches to assignments.
Use your skills to make an impact
Required Qualifications
+ Bachelor's degree
+ 3 or more years of vendor management, procurement, or technical experience.
+ Proficiency in business consulting and/or operational leadership experience.
+ Strong business and financial acumen.
+ Experience in multiple corporate sourcing categories.
+ Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
+ Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization.
+ Ability to interact with and successfully present to senior management.
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
+ * Master's degree in business administration (MBA) or relevant field
+ * Experience in healthcare services
+ * Six Sigma Black Belt
+ * Agile certification
Additional Information
Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
Interview Format: HireVue:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work at Home Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
#LI-BL1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$93,000 - $128,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
The Senior Vendor Management Professional plans, performs and implements process improvement initiatives such as Lean or Six Sigma. The Senior Vendor Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Vendor Management Professional will play a key role in the development, implementation, and management of CenterWell Senior Primary Care Organization's new vendor management program.
Overview of the Role & Responsibilities
+ Works closely with the PCO Vendor Management Lead on program architecture and execution.
+ Diagrams and evaluates existing PCO and vendor processes.
+ Manages vendor relationships.
+ Develops vendor metrics and performs data analytics for process measurement and identifies indicators for future improvement opportunities.
+ Reviews vendor quality, performance, and cost.
+ Reviews vendor contracts and invoices to identify opportunities for savings and efficiencies.
+ Performs Quality Business Reviews with vendors and PCO business owners.
+ Assists with RFPs, RFQs and RFIs.
+ Assists with vendor issue resolution.
+ Researches and resolves purchase order and invoice issues.
+ Collects data to determine root cause of problems.
+ Measures performance against process requirements. Aligns improvement to performance shortfalls.
+ Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
+ May deliver presentations and training courses including measurement, analysis, improvement, and control.
+ Works in conjunction with the Mergers & Acquisitions integration team to capture value through efficient and effective integration or elimination of vendors.
+ Surveys and analyzes best practices for techniques and processes.
+ Performs cost and benefit analyses.
+ Begins to influence department's strategy.
+ Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
+ Exercises considerable latitude in determining objectives and approaches to assignments.
Use your skills to make an impact
Required Qualifications
+ Bachelor's degree
+ 3 or more years of vendor management, procurement, or technical experience.
+ Proficiency in business consulting and/or operational leadership experience.
+ Strong business and financial acumen.
+ Experience in multiple corporate sourcing categories.
+ Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
+ Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization.
+ Ability to interact with and successfully present to senior management.
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
+ * Master's degree in business administration (MBA) or relevant field
+ * Experience in healthcare services
+ * Six Sigma Black Belt
+ * Agile certification
Additional Information
Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.
Interview Format: HireVue:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work at Home Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
#LI-BL1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$93,000 - $128,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
Source : CenterWell