Senior Vice President- Behavioral Health Services - Family Residences and Essential Enterprises

Overview

ORGANIZATION SUMMARY

Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

POSITION SUMMARY

Reporting to Chief Program Officer of Community Services, the Senior Vice President serves as an integral member of senior management within the organization. The Senior Vice President is responsible for the development of management strategies to meet priority goals and is a primary contributor to the development of the organizations Behavioral Health Programs that operate within the community.

Responsibilities

DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS

• Plans, organizes, directs and coordinates the programmatic direction of their respective Behavioral Health Programs: Article 31 Clinic, IOS Clinic, OASAS Clinic, PROS Programs, CORE Program, HCBS Children’s Programs and OMH Housing Programs.
• Sets goals and leads efforts to ensure progress and evaluates results to ensure that departmental and organizational objectives and clinical operating requirements are met and are in line with the needs and mission of the organization as well as the Office of Mental Health.
• Provides oversight and coverage, including 24/7 on-call coverage as needed, to all Behavioral Health Programs.
• Provides necessary support to assigned locations/programs including but not limited to employee’s shortages, natural disasters, individual related emergencies, weather, etc.
• Provides supervision, guidance and direction to all assigned team members on an ongoing basis.
• Ensures all team members are fulfilling their roles and responsibilities and addresses performance issues through improvement plans or corrective action measures.
• Interviews, hires, develops and retains high quality clinical staff.
• Designs a highly effective and relevant training program that continues to promote learning and to develop the various teams’ clinical skills.
• Collaborates with Chief Program Officer to ensure all clinicians are engaged in a clearly identified learning plan that best positions them to succeed in their roles. This includes on-site training guide requirements, ongoing adherence to agency and Relias LMS opportunities as well as a minimum training expectation of key management personnel.
• Strengthens and leads the development of the Behavioral Health Programs and harnesses strategic partnerships especially around children’s services and contract management.
• Manages annual operating budgets and contracts identifying strategies to generate and maximize revenue by designing a plan to market Behavioral Health services.
• Maximizes the use of internal resources by interfacing with other colleagues and departments to ensure the effective and efficient clinical oversight of the Behavioral Health Programs.
• Ensures adequate supervision and services are provided based on the needs of the individuals served for the respective programs.
• Ensures that emergency situations are addressed in accordance with established policies and procedures ensuring timely communication of such situations.
• Participates in state, regional, and local planning as it pertains to program development as requested.
• Provides reports as required to local and state governing bodies.
• Adheres to OSHA regulations.
• Provides oversight and review of service documentation, staffing patterns, clinical support, and administrative support.
• Ensures that all required documentation (paper and electronic) are completed/processed appropriately, in a timely manner meeting quality and compliance thresholds.
• Performs other duties as assigned.

Responsibilities of All FREE Employees

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
• Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
• Meets all job requirements and stays in compliance.
• Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

Responsibilities of FREE Employees in Leadership/Management Positions:

• Ensures compliance with FREE policies, procedures, and operating standards.
• Implements a continuous quality improvement process for department services and administrative functions.
• Assists in the development, implementation and administration of Human Resources policies and programs including compliance with Equal Employment Opportunities and Affirmative Action Programs.

Please note the above duties, responsibilities, and essential functions are a non-exhaustive list, and may be changed by FREE at any time, with or without notice to the employee.

Qualifications

QUALIFICATIONS

• Education:
  • Master’s Degree in human services required
• Experience:
  • At least 10 (ten) years of management experience in the health and human services field
  • At least 5 (five) years of professional experience working directly with persons with mental health, substance use disorder or other intellectual disabilities
• Specialized Training, Licenses, Certifications:
  • LCSW required
  • CASAC credentialing preferred
• Knowledge, Skills, Competencies, and Abilities:
  • Demonstrated competency in all state, local, federal regulations and agency policies relevant to the operation of the division
  • Fluent in OASAS, and OMH regulations and other state government entities required to sufficiently operate the division
  • Strong communication, project management, financial management, contract management, problem solving and event planning skills
  • Ability to formulate and sustain positive working relationships with colleagues
  • Computer literacy required, familiarity with Microsoft Office Suite
  • Must be able to motivate, lead and coach others
  • Must be efficient, well organized, and have excellent communication skills
  • Ability to work independently and as part of a team
• Other Requirements:

WORK ENVIRONMENT

This role is performed in-person, in a typical office setting; travel between FREE Network and other relevant locations required.

PHYSICAL REQUIREMENTS

• Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours).
• Employee is required to effectively communicate both verbally and in writing.
• Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets.
• Employee might be required to lift/move light items.

Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE.

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The Pay Range for this job is $140,000. This range is based on what FREE reasonably believes it will pay an employee as for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors, including, but not limited to, an individual’s experience, qualifications, longevity at FREE, geographic location, relevant skills, and other factors permitted under federal, state, and local laws.

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

This job description has been approved by all levels of management.

Employee:                    ________________________________   Date: ____________________

Human Resources:      ________________________________   Date: ____________________

or

Management:               ________________________________   Date: ____________________