Senior Warehouse & Fulfillment Associate - ADVOC8

What's the Job?

You will contribute to the growth of ADVOC8's brand merchandise and warehouse division, &Drop, by supporting fulfillment projects big and small for our clients.

Our fulfillment associates are detail-oriented and work proactively to get the job done. Our team is focused on developing an efficient process and delivering every day for our clients. Each shift is scheduled at 8.5 hours, 7:30 am - 4 pm with a 30-minute unpaid lunch break.

WHO WE ARE

At ADVOC8, we create experiences that build trust, shift minds, and win hearts. Our special sauce? Chemistry, collaboration, and an endless supply of curiosity. We're a team of strategic thinkers, creative problem-solvers, thoughtful storytellers, and logistical magicians expertly bringing ideas to life from strategy and creativity through to production and execution. We work with brands, nonprofits, and associations to create experiences that make an impact.

At &Drop, we combine strategic insights with careful sourcing and production to enhance brand merchandise and gifting. We focus on creating meaningful experiences that strengthen brand-audience connections. Using data-driven decisions and user-friendly tools, we simplify the gifting process from product conception to global delivery.

Responsibilities

Reporting to the Warehouse Supervisor, you will assist the team in delivering for our clients, maintaining efficiency, and finding ways to develop our process.

You will be responsible for the following:

• Arrive on time for every shift
• Able to communicate clearly and work well with others
• Receiving, counting, and stocking inventory
• Efficiently pick and pack orders using our warehouse management software
• Assist with fulfilling large batches of orders within the production line
• Facilitate carrier pickups
• Assist in resolving customer service tickets
• Help with general maintenance of the fulfillment center
• Track productivity in the management system

Requirements

• High School degree or equivalent
• Reliable transportation
• Clean background check
• Forklift experience a plus
• Is a rockstar under pressure with an ability to multi-task and deliver under tight deadlines in a fast-paced environment
• Great communicator, able to work well with others
• Is a problem solver who sees a problem before it's a problem, and fixes it
• Prior experience working in the logistics, supply chain, manufacturing, warehousing roles and environments is a plus

Benefits

• Medical, dental, and vision insurance
• Paid holidays and paid vacation/personal time starting at 3.33 hours/pay period
• 401k and Flexible health savings account
• Professional development and training reimbursements

We have transitioned from a once Washington DC-based agency to being Washington DC-born. This position is located in our Charlotte, NC warehouse location, which is open Monday-Friday from 7:30 am-4:00 pm. Candidates must be legally authorized to work in the U.S.; at this time, we are not able to provide sponsorship.

At ADVOC8, building an inclusive team that celebrates our differences is integral to our success. We strongly encourage people from underrepresented groups to apply even if you don't meet all qualifications.

ADVOC8 is an Equal Opportunity Employer, committed to achieving a diverse workforce, and prohibits discrimination and harassment: ADVOC8 is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ADVOC8 are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, national origin, ancestry, disability, neurodivergence, marital status, gender, sexual orientation, gender identity, gender expression, pregnancy, exercising the right to family care and medical leave, veteran status or any other status protected under federal, state or local law. ADVOC8 will not tolerate discrimination or harassment based on any of these characteristics.