Senior Wealth Management IRA Associate - Commerce Bank

About Working at Commerce




Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.




Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.




Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.




Compensation Range

Hourly: $22.60 - $26.70 (Amount based on relevant experience, skills, and competencies.)





For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services. Our approach to wealth management means assembling a team of seasoned wealth management professionals across disciplines who collaborate to ensure each client’s financial journey is uniquely crafted for their goals. Commerce Trust is a division of Commerce Bank.




About This Job


The main purpose of this job is to provide servicing and processing for time sensitive, high risk transactions for internal Private Client Advisors.




Essential Functions

+ Build and maintain relationships with Private Client Advisors and ensure a timely, complete and accurate processing of IRA transactions

+ Deliver support and resolutions that meet goals of the advisors

+ Work closely with and provide customer service for Private Client Advisors to facilitate all distributions related to the IRA product offering

+ Receive notification from the Private Client Advisors along with the information needed to facilitate IRA distributions; process normal and premature distributions, distributions due to death, internal transfer distributions, and transfers to an outside custodian

+ Process state and federal withholding; ensure all compliance requirements have been met and all processing and coding is complete, timely, and accurate

+ Ensure appropriate controls are in place for all processes related to the IRA product offering and identify process changes required to adhere to those controls. Additionally, responsible for identifying accounts with clients reaching their required minimum distribution.

+ Collaborate with the Private Client Advisors to mail Required Minimum Distribution (RMD) letters to the clients identified and reviewing reports to review accounts that have not satisfied their RMD; gather missing account information such as date of birth, date of death, and beneficiaries.

+ Collaborate with Middle Office Manager on creating, updating, and maintaining IRA reports needed to complete annual tax reporting

+ Provide quality control support for processing of all IRA transactions, Bill Payments, Account Maintenance

+ Work closely with other members of the team to assist/backup other team processing volumes as necessary

+ Perform other duties as assigned






Knowledge, Skills & Abilities Required

+ Strong knowledge of the IRA field

+ Excellent customer service skills

+ Demonstrated ability to resolve problems and identify and drive process improvements

+ Ability to thrive in a fast-paced team environment while working independently, demonstrating strong attention to detail and maintaining a high level of accuracy

+ Motivated and organized self-starter with attention to detail and the ability to manage multiple priorities

+ Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

+ Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

+ Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook






Education & Experience

+ Bachelor’s degree in Finance or Accounting or equivalent combination of education and experience required

+ 4+ years experience in financial or investment management preferred

+ 2+ years experience customer service required

+ Experience with or knowledge around IRAs preferred

+ Knowledge of Trust industry and terminology preferred

+ IRA Services Certification with ABA (CISP) required, or willing to obtain within 1 year






***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Wealth Management IRA Associate job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $22.60 to $26.70 per hour.




The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.







Location: 922 Walnut, Kansas City, Missouri 64106



Time Type:

Full time


Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.




Why Commerce? (https://www.commercebank.com/careers/about-commerce)


Inclusion and Diversity at Commerce


How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)




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Equal Opportunity Employer


Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender, gender identity, gender expression, veteran status, disability status, or any other applicable characteristics protected by law.