Senior Youth Services Manager - TSNE

Future Chefs (futurechefs.net) prepares Boston high school students to leave high school ready for quality employment and post-secondary education. With a focus on positive youth development, Future Chefs provides culinary training and authentic work-based learning to prepare teens with the hard skills they will need to succeed in the culinary industry and most importantly the job readiness skills to succeed in any field.

Future Chefs’ model is based on the belief that every student is unique and flourishes in respectful, safe, stimulating settings that provide opportunities for growth, and relationships with caring, supportive adults who honor students’ lived experiences. Future Chefs occupies 5770 square feet of meeting, kitchen and office space on the first floor of The Clarion in Roxbury and is programming our space to build community-based collaborations that directly and indirectly support our mission. Future Chefs is a fiscally sponsored organization of Third Sector New England, Inc. (TSNE) (tsne.org).

Working under the Director of Programs and Partnerships, the Senior Youth Services Manager will partner with the Senior Culinary Manager, the Culinary Operations Manager and the Data Manager to ensure that all programming is successfully steeped in Positive Youth Development, Project-Based Learning best practices, and delivered through the lenses of Social Justice and Cultural Sensitivity.  The Senior Youth Services Manager will supervise the work of youth services staff members on the program team, provide guidance and structure for the day-to-day youth services work and ensure that the data protocols are implemented by Student Services staff. In addition, this position will ensure that staff and programming sustain a strong commitment to program goals and values.

Essential Functions

Program Development and Leadership - 40%

• Along with the Director of Programs and Partnerships, serves as the Lead Youth Development Expert.
• Uphold and model Future Chefs’ Positive Youth Development practices and standards.
• Manage the planning and coordination of FC Prepares, FC Delivers After School, and summer programs in collaboration with the Senior Culinary Manager.
• Uphold systems to assess, collect, maintain, and analyze program data in collaboration with the Data Manager.
• Supervise line staff in collecting outcomes and demographics data.
• Implement short and long-range program goals, objectives, policies, and operating procedures and maintain day-to-day quality of programming.
• Manage youth engagement in community outreach activities for programming.
• Represent Future Chefs to various partners, including community organizations, schools, and youth organizations as needed.
• Recommend changes to program policies and procedures; may serve on program planning and organization policy-making committees.
• Provide expertise in program development.
• Perform additional job-related duties as assigned.

Youth Services Staff Management and Development - 50%

• Manage and oversee the daily administrative components of youth services programming.
• Participate in youth services staffing decisions, including recruiting, hiring, training and performance evaluations.
• Recommend and schedule professional development related to youth services, youth engagement and values-based programming.
• Oversee and manage supervision of alumni and youth leaders/ambassadors.
• Ensure all program sessions are adequately staffed and work with other managers to ensure that staff competencies align with program needs.

Organization and Development Support -10%

• Support youth leaders in external facing roles (development/fundraising events, organizational ambassadorship, youth recruitment efforts).
• Manage youth services staff for on-site events.
• Ensure that media releases are signed and available for press.
• May serve as Youth Services staff liaison to the Leadership Team.

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

• Demonstrated commitment to upholding diversity, equity, inclusion and belonging in a youth-centered and community-based setting.
• 3+ years’ experience managing youth-serving staff in a positive youth development program or equivalent setting.
• Passion for working with people and supporting a team.
• Strong interpersonal, communication, and facilitation skills.
• Experience creating work plans, conducting performance reviews and overseeing the delivery of youth-centered activities.
• Experience with staff development and training.
• Strong organizational skills and attention to detail.
• Experience with technology (word processing, spreadsheets, databases, web applications, etc.)
• Willingness to learn new skills, processes, and technologies.
• Master’s level or equivalent Mental Health, Counseling and/or Teacher training
• An open and respectful work style.

Special Job Requirements

• Ability to work flexible hours including occasional evenings and weekends, as needed
• Must pass CORI/SORI background check

Who You Are

• Experience: You have a demonstrated commitment to positive youth development and/or the culinary arts. You have served as a leader of an organization or as a strong mentor to staff and members of the community. You are able to bring together people to work towards a common goal with passion and determination. You have demonstrated success working with donors and funders.
• Attitude: You are a positive, committed team player, willing to dive-in and get your hands dirty with mission-based work. You think creatively, collaboratively and know what it takes to leverage resources at the ground level. You are an acknowledged “people person” able to forge new relationships and sustain long-term connections. You are a self-described “foodie” who has a passion for food and justice.
• Work Style: You have a “big picture” approach to your work but a keen eye to detail. You know that communication with staff, donors and community partners requires accuracy, integrity and warmth. You are able to collaborate with staff members while also providing supportive guidance across departments and are motivated by new challenges and seeing work to completion. You are able to collaborate with staff members while also guiding your staff to success and inspiring them to improve.

Physical Demands/Work Environment

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.

While performing the duties of this position, the employee is required to:

• Handle, or feel objects, tools or controls;
• Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
• Occasionally lift and/or move up to 25 pounds;
• The noise level in the work environment is usually moderate;
• Job is not subject to significant occupational or environmental hazards;
• Likelihood of personal injury would be relatively slight;
• Environmental and work hazards are not present to a measurable degree.

Compensation and Benefits

Location: Work will be primarily performed onsite.

Compensation: The salary range for this position is $68,000 - $78,000/yr. and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid 403b plan through TIAA.
• ...and more!

TSNE/FC strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE/FC prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/FC celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE/FSO's EEO statement extends to volunteers, interns, contractors, vendors, and clients.