Sensory Science Program Leader - Eurofins
Minneapolis, MN
About the Job
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and health & beauty products so to create high quality and memorable experiences. We help our clients:
- Develop new product ideas
- Re-energize a well-established product
- Assess product-concept fit or packaging effectiveness
- Understand the product, brand and category competitive landscapes
- Protect product quality through from inception through end of shelf life
The statements below reflect the general responsibilities and requirements of the Sensory Program Director position but may not describe all the work requirements that may be inherent in the job.
Reporting to SAM TNFL Managing Director, this leadership position is responsible for the design and delivery of best-in-class sensory services, the nurture and growth of key client accounts, and training and development of sensory panel leaders, technicians, and panelists.
This position sits on SAM TNFL's management team and will manage people, have accountability for the growth and financial performance of their sensory program, and ownership of a key method innovation or process improvement initiative.
The following is a list of job responsibilities; this list is not exhaustive. Additional tasks may be available as business needs dictate.
- Build and maintain superior customer relationships for satisfaction, loyalty and business growth.
- Design and recommend customized research solutions using SAM The National Food Lab tools and capabilities.
- Achieve financial goals/budget, including revenue, project profitability and department costs/expense.
- Provide consultative research design expertise to each projects.
- Works with direct reports as their critical thinking partner:
- Evaluates test design and cost estimates for sound design, execution, and financial assumptions (anticipate and prevent defects).
- Review final reports to be clear and actionable.
- Continuous review of methodologies and processes, championing new capabilities and/or looking for opportunities to improve efficiency, quality, safety and employee performance.
- Train and develop direct reports
- Develop and maintain a thought-leadership presence in the professional sensory science community.
- Collaborate with cross-functional department heads to continuously improve and innovate standard operating procedures so to expand project profitability, client satisfaction and to protect/enhance our competitive point of difference in the market
- Collaborate with other units across SAM and Eurofins Scientific, such as product development, processing and pilot plants, chemistry, microbiology etc., to deliver the best integrated research and development approach.
- Other duties may be assigned as dictated by business necessity
Source : Eurofins
