Server - HDG Hotels

JOB TITLE: SERVER

SUMMARY:

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following (other duties may be assigned):

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.

• Distributes menus and presents the daily specials.

• Answers questions regarding the menu.

• Takes food and beverage orders and delivers them to the kitchen.

• Delivers food, beverages, condiments, and other requested items to customers.

• Ensures that food is prepared correctly and to customers' satisfaction; returns incorrect or improperly cooked orders to kitchen.

• Collects plates and clears the table as customers finish their meals.

• Prepares customers' checks and collects payments.

• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.

• Performs other related duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Excellent interpersonal and customer service skills.

• Well-organized with ability to take and place food and beverage orders accurately.

• Ability to operate point-of-sale systems.

ATTENDANCE:

Must be punctual and timely in meeting all requirements of performance.

EDUCATION AND/OR EXPERIENCE:

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).

• Previous experience as a server preferred.

• Must successfully complete restaurant training course.

PHYSICAL DEMANDS:

• Prolonged periods of standing and walking.

• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

PI254459102