Server - Granger's Upscale Restaurant - HTX Restaurant Group
Houston, TX 77004
About the Job
GRANGER'S RESTAURANT & BAR
RESTAURANT SERVER: JOB DESCRIPTION
INTRODUCTION
Located in the heart of Houston’s museum district, Granger's is an upscale-casual neighborhood restaurant and bar that specializes in serving classic American cuisine alongside signature cocktails and carefully selected wines in a dining room filled with old-world charm and timeless décor.
Granger’s strives to create a comfortable atmosphere where our guests can focus on relaxing with friends and family, knowing that their every need will be thoughtfully taken care of. Everything on the menu is prepared from scratch daily and is elegantly presented.
Paying homage to both the family name and the incredibly diverse neighborhood in which owners Ryan and Josephine Granger have successfully operated two fast-casual concepts, Bodegas Tacos Shop and Fia’s Pizzeria, for the last 18 years, Granger’s aims to continue serving this historic area of Houston for years to come.
Granger's is looking for great people to lead its opening team. This is an extremely exciting time! We are looking for team members who embody our vision of a dining experience and are ready to help write the next chapter on this journey as food service leaders in the Houston Museum District.
COMPENSATION RANGE
- $2.13 an hour plus tips
BENEFITS
- Paid Training
- Employee Discount
RESPONSIBILITIES
- Treat all team members and guests with respect at all times
- Provide attentive and personalized service to guests, ensuring their dining experience exceeds expectations
- Make recommendations based on guests preferences
- Deliver accurate orders to kitchen, delicious food to our tables and deliver on our promise to provide exceptional service to each and every guest
- Mastery of the menu, including ingredients, preparation methods, and wine pairings, to provide recommendations and answer guest questions
- Maintain clean and organized work space.
- Complete any and all opening, closing, and running duties as assigned
- Collaborate with team members to provide excellent service
- Ensure all table settings are properly appointed and ready for service
- Handle guest inquiries, concerns, and complaints professionally and promptly escalate to management when necessary
- Follow all safety and sanitation protocols to maintain a clean and safe dining environment
- Uphold high standards of professionalism, grooming, and uniform appearance at all times
- Be present, aware, and engaged
REQUIRED TRAINING/ EDUCATION/EXPERIENCE
- Minimum of 1 year restaurant experience
- Must be 18 years or older
- Available to work 20-30 hours per scheduled week
- Excellent communication and interpersonal skills, with the ability to engage and connect with guests
- Knowledge of fine dining service procedures, including proper table setting, wine service, and menu presentation, is preferred but not required.
- Strong attention to detail and ability to multitask in a fast-paced environment
- A genuine passion for food, beverages, and delivering exceptional dining experiences
- Ability to work flexible hours, including evening, weekends, and holidays
- Experience using POS (Point of Sales) System
- Proper cash handling and payment processing
- Possess a professional demeanor, maintaining composure and grace under pressure.
- Must adhere to dress code and grooming standards
- Must have current unexpired food handler and TABC seller certifications
- Must have reliable transportation
MINIMUM QUALIFICATIONS
- Passion for food and beverage
- Positive attitude, and solution oriented
- Self-motivated and self-aware
- Able to stand for 10 hours at a time
- Able to operate in a fast-paced, high-volume environment
- Takes initiative and has a sense of urgency
- Available to work weekends
- Able to lift 25 pounds
- Good hearing for accurate communication skills
- Emotional intelligence
- Must be able to physically carry out the position requirements
SCHEDULE
- Day shift
- Night shift
- Evening shift
- Holidays
- Flexible schedule
This position reports to Management.
HTX Restaurant Group was established in 2005 with the opening of its first restaurant, The Park Grill in the Houston Museum District. Shortly after, the Park Grill began catering its American food fare like breakfast buffets, casseroles, wraps, panini’s, sandwiches, salads, and soups into the Texas Medical Center.
Since then the HTXRG’s culinary team has grown and created several new food concepts, Bodegas Taco Shop and Fia's Pizzeria. These are both brick and mortar restaurants that offer unique menus to our dine-in guests as well as our catering customers. The key to all these concepts is the variety now offered to our neighbors and catering clientele.
The HTX Restaurant Group is looking for great Leaders! This is an extremely exciting time. We are looking for team members who embody our vision of a dining experience and are ready to help write the next chapter on this journey as food service leaders in the Houston Museum District.
