Server - Honeybee Hospitality Ops, LLC

Hahira Huddle House - 803 GA State HWY 122 West - Hahira, GA

Server Position Description:

All candidates seeking to join this team of Eagles must possess a passion for the following characteristics or be willing to learn and embrace them when they begin employment:

• Freshness
• Quality
• Value
• Cleanliness
• Sanitation
• Food Safety
• Service
• Friendliness
• Hospitality
• Mutual Respect
• Teamwork Environment
• Positive Contribution to A Great Place to Work

Essential qualities of those looking to join the Serving Team:

• Honesty and Integrity
• Personality orientation toward working with other people and serving the community and the public
• Track record of positive results and constructive workplace relationships
• Driven to grow and continually improve skills and personal performance
• Willingness to embrace training opportunity and adopt and embrace the Huddle House Steps of Service and Sales Program
• Desire to earn more than the minimum wage
• Desire to serve fresh, consistent, quality food as promptly as possible with a friendly, “be of service - whatever it takes to please,” willing to go above and beyond attitude.
• Ability to function under pressure as a team player with a calm sense of urgency in a variable paced, often intense environment
• Commitment to Customer satisfaction, return visits, loyalty and growing profitable sales.
• Strong Ability to maintain good working relationships, effectively communicate and positively contribute to a restaurant team.
• Willingness to support unanticipated business needs and report to work unscheduled on reasonable request
• Looking for the opportunity to be a part of a special, local opportunity

Overview:

Hahira Huddle House servers will work as a integral Team Members with other servers, cooks and managers and will be responsible for greeting, taking care of wants and needs and providing outstanding service for every customer that visits our restaurant, designing their meal using pre-determined suggestions and serving fresh, quality, visually appealing and safe food. Additional responsibilities include prepping the server stations, preparing coffee and tea, making deserts, shakes and salads, dish washing, daily cleaning, maintenance and scheduled detail cleaning.

Responsibilities include, but are not limited to:

• Willingness to report to work on time in a clean and proper uniform, wearing a smile, with a positive attitude and ready to extend hospitality, sell, serve, maintain beverages and clean.
• Willingness to maintain daily personal hygiene and cleanliness, men clean shaven or short, neatly trimmed beard, tattoos covered by clothing, hair pulled up, without excessive jewelry, makeup or extreme hair styles.
• Greet and Welcome every Customer with a sincere verbal greeting and a smile.
• Be able to enter customer’s orders into the Aloha POS System completely and accurately.
• Maintain 100% compliance with Huddle House and state and local regulatory Food Safety Standards, and service standards.
• Complete the Server’s Daily Checklist prior to or at the conclusion of each shift and prepare the unit for the next shift.
• Using the tools and materials provided, keep the restaurant clean , including but not limited to customer tables, sweeping and mopping floors, cleaning the prep area, parking lot, restrooms and walls.
• Wash dishes and operate the dishwasher as needed and when there is not a designated Dishwasher scheduled to work.
• Bring Food Safety, overall safety, customer complaints and other items of concern to the attention of a member of the management team promptly.
• Know the complete menu, daily specials, Limited Time Offers, add-on’s and suggestive sell items according to the provided Server’s Training Guide / Manual and the Huddle to Go Program.
• Be aware of the Huddle House Steps of Service in order to maximize sales and serve customers.
• Maintain accurate “Server Bank” in order to make change for cash customers and process credit card transactions as presented.
• Account for all tickets, credit card receipts, coupons and make sure all orders are closed out prior to the end of shift.
• Carry out prepping and cleaning duties as assigned by the Manager on Duty.
• Maintaining clean and sanitary and conditions at all times.
• Support growing sales and operating profitably.
• Consistent execution of restaurant systems to maintain a clean and organized place of business.
• Ensure prompt, consistent and friendly delivery of safe, quality, visually appealing food to every customer, every shift.
• Maintain an attitude of flexibility that enables “above and beyond” performance.
• Perform all duties requested by the Shift Leader or Manager on Duty.

Desired Education / Practical Experience:

• High School Diploma or GED a plus.
• ServSafe Certification a plus.
• Leadership Ability a plus.
• Good verbal communication skills.
• Successful quick service restaurant experience a plus.

Physical Requirements:

• Ability to lift up to 25 pounds
• Unrestricted ability to bend and stoop as necessary
• Ability to stand and walk for extended periods of time up to 10 hours

Compensation:

• Server minimum wage + tips that can result in significant income when Huddle House Service Standards and suggestive selling program are embraced and followed.
• 50% Meal discounts and free beverages within one hour before shift, while on duty and immediately following shift.
• Fully paid on-site training program @ $7.25 per hour.
• Uniform shirts and aprons furnished by the Employer
• Black socks, black pants (non-denim) and industry standard black, non-slip shoes required of the Employee
• Paid Vacation after one full year of continuous employment and based on the contingency of holidays worked; including Thanksgiving and Christmas Eve/Day when scheduled.

Application Process:

• If you believe that you possess the qualifications outlined in this overview and are looking for more than just another job, but an opportunity to be a part of something special - a fun, personable, local business, then this may be your opportunity!
• Final employment offer and continued employment is subject to drug test, and may be subject to background, credit, criminal history and driving record report.

This overview is an outline of the primary tasks associated with this position and is not designed to cover or contain a comprehensive listing of every single activity, duty or responsibility required of the individual in this job. Duties, responsibilities and activities may change at any time with or without notice as dictated by business necessity. This overview does not constitute an employment contract, implied or otherwise, other than an “at will” relationship and is subject to change by the employer as the needs of the employer and the requirements of the job change. Honeybee Hospitality Operations, LLC is an EOE and Drug Free Workplace.

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