Server - Crowne Plaza Milwaukee Airport

The Crowne Plaza Milwaukee Airport is looking to hire Part-time 2nd shift servers for our Altitude Restaurant. Now is a great time to join our team and grow with us! Receive a $200.00 hiring bonus after 60 days of employment.

Food and beverages are what adds flavor to a stay! Guests love to enjoy the delicious, freshly prepared and beautifully presented food. To deliver a great guest experience – A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. 

Duties and Responsibilities:

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as a team and communicate and coordinate with other departments to ensure excellent quality and service
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed

• May assist with other duties as assigned

Requirements:

• Prior restaurant server experience required
• Must be at the minimum age to serve alcohol in line with any local legislative requirements
• Must be passionate about people and service
• Ability to communicate effectively and professionally when interacting with guests, wait staff, cooks, and supervisors
• Have basic math skills which are used frequently when handling cash and credit
• Ability to carry or lift items weighing up to 50 pounds / 23 kilograms
• Ability to stand/walk for prolonged periods of time
• Ability to handle food objects; plates, trays, glasses, etc.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Benefits:

• Free employee meals
• Employee discount in Altitude Restaurant/We Proudly Serve Starbucks Cafe/Marketplace
• Employee hotel discount rate after 90 days