Server - Mixtape - Heritage Restaurant Group

Mixtape is a new, mixed fare, full-service premium restaurant concept. The restaurant is socially engaging, as well as family-friendly. Upscale takes on modern-American cuisine, complimented by a full-service bar with a deep focus on gin. Mixtape features simple dishes with an inspired rework, focusing on sourcing premium ingredients. Basically, we like to come up with really delicious food and then we stick it on the menu hoping to see big smiles from people when they try it - it gives us a huge rush when they smile. 

Mixtape is a fun and casual environment with a very positive culture. Quite honestly, if you like to smile, have fun with other people, and like to make sure everyone around you is happy, you're perfect for the job. While we might value experience, we really just want to work alongside cool people that will have our back when times get hard. We don't like drama or negativity. Work can be hard at times, especially in a fast-paced restaurant, so doing it around positive people makes it a whole lot better. As long as you can embrace the idea of being a contributing member of a team, you will build some really cool relationships at Mixtape, built on trust. 

The remainder of this job listing is your run-of-the-mill, slightly irritating, corporate sounding job stuff such as our benefits and detailed job description. If you need it, keep reading. If you don't, just apply and tell us a little about yourself so we have some idea what kind of person you are. 

BENEFITS

Mixtape offers health insurance for full-time team members and competitive pay. Qualities that we look for in candidates are friendliness, positivity, attention-to-detail, and the ability to work effectively within a team. 

Mixtape offers the following benefits to team members:

• 75% company-paid health, dental & vision to full-time team members
• Health Savings Account eligible health plans 
• Paid Time Off (PTO) to ALL team members
• Sick time to full-time members
• Very flexible scheduling
• Company-wide employee discounts, including Tomato Bar and Blockhead Beerworks
• Competitive pay
• 401(k) benefits w/ company matching
• Parental leave benefits

Server Job Description

Due to the fast-paced nature of Mixtape, servers are required to be very strong at multi-tasking and should own excellent organizational skills. While the position will naturally require those characteristics to be successful, our company really only has one primary requirement - be friendly and respectful to guests and to the team you're a part of. 

One critical difference between Mixtape and many other restaurants is that our front-of-the-house works as a team. You will be assigned guest tables as a server and those gratuities will be solely yours, but many of the tasks associated with making sure your guest tables have a great experience is absorbed as a team. At times, your tables will be prebussed and bussed as a team, orders will be ran as a team, and you will be responsible in contributing to the team in the same way. Our organization believes VERY STRONGLY that this type of teamwork creates a positive culture, strong friendships and a much more fun place to work. 

Server Responsibilities

• Greets guests in a positive and friendly manner.
• Be highly knowledgeable of Mixtape's food menu, bar menu and specials
• Provides guidance & information to assist the guest with food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining atmosphere with an enthusiastic attitude.
• Prepares dining room with condiments, rolling silverware, stocking plates, napkins, cups and folding carryout and takeout boxes.
• Protects establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps guests select food and beverages with suggestions, explaining popular menu items, including beverages, and answering food preparation questions.
• Enter orders to bar and kitchen with accuracy, including guests' special dietary needs and/or special requests.
• Communicate effectively with kitchen team to make sure orders are delivered accurately and timely.
• Serves orders by picking up and delivering guests' choices from bar and kitchen.
• Responds to additional guest requirements by inquiring of needs and being educated of dietary allergies and sensitivities.
• Maintains table setting by prebussing, replenishing utensils, refilling beverages, and being alert to spills or other special needs.
• Obtains revenues by organizing checks, issuing checks, accepting payments, and returning change or credit card and signature slip to guests.
• Concludes guest experience by being thankful for the visit.
• Complete shift side work as assigned by management

Server Position Requirements

• Indiana Alcohol Serving Permit
• Previous experience in a restaurant preferred, but not required
• Be consistently friendly when communicating with guests and team
• Strong communicator in-person 
• Ability to learn restaurant point-of-sale system
• Highly organized with a strong ability to multi-task
• Can function well in a fast-paced environment
• Existing knowledge of food safety procedures preferred, but not required

Mixtape provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.