Server | Nopales - Omni Hotels
Austin, TX
About the Job
Location
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seekingServers | Noplaesfor the beautiful new Barton Creek Resort & Spa!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
We are proud to announce that we are ranked among the best resorts in Texas:Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023
Responsibilities
+ Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
+ Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
+ Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
+ Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
+ Complete station set-up and breakdown/side-work.
+ Maintain tabletop items and fold napkins according to specified standards.
+ Polish and clean all water glassware in assigned station during each shift.
+ Ensure salt and pepper, sugar caddies are full at all times.
+ Take food and beverage orders and upsell as often as possible.
+ Bus tables whenever needed due to circumstances. Dust all tables to include table legs.
+ Be pleasant, smile and greet all members and guests, using surnames when obtained.
+ Send orders using MICROS system.
+ Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
+ Alert manager immediately if a member or guest has a suggestion, complaint or issue.
+ Present accurate check to guest and process payment.
+ Maintain cleanliness of the restaurant.
+ Assist in the orientation and training of new associates.
+ Assist in seating members and guests and answering phones for restaurant and room service as needed.
+ Cross train among other food and beverage outlets as needed.
+ Maintain knowledge of the resort property.
+ Attend department meetings and other required company trainings.
+ Perform any other duties as assigned by the restaurant manager.
Qualifications
+ Must have and maintain current Texas Food Handlers and TABC certifications.
+ Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
+ Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
+ Must be able to work in a fast paced environment and multi task.
+ Prior serving and cash handling experience preferred.
+ Must be able to withstand possible 8-10 hour work day.
+ Must be able to withstand exposure to weather conditions.
+ Must be able to work flexible shifts including nights, weekends, and holidays.
+ MICROS Experience preferred.
+ Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com (https://externalhourly-omnihotels.icims.com/jobs/115807/server-%7c-nopales/job?mode=apply&apply=yes&in_iframe=1&hashed=-336146288)
Job LocationsUS-TX-Austin
Posted Date6 hours ago(10/23/2024 11:31 AM)
Requisition ID 2024-115807
# of Openings 1
Category (Portal Searching) Food & Beverage
Source : Omni Hotels
