Server Repair Technician at Adecco USA
Santa Clara, CA
About the Job
Summary
The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.
Responsibility
Pay Details: $25.00 to $30.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.
Responsibility
- Daily Responsibilities – 90%
- Inspect, test, and diagnose servers
- Replace parts as needed
- Conduct and analyze server stress tests
- Document all symptoms, test results, and parts replaced in shop floor tool
- Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
- Provide back up for QC, inspection, whole unit repair, and motherboard testing
- Maintain parts consumption
- Other duties as assigned by leadership
- Team building & leadership – 10%
- Maintain and nurture positive work environment
- Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
- Follow process for system and parts management
- Know basic server architecture
- Know how to assemble components to make server functional
- Run and understand testing diagnostics
- Understand basic networking architecture
- Understand basic error codes
- Able to trouble shoot common server errors and issues
- Motivated to solve problems
- Interested in constantly learning about servers and networking
- Increased understanding of testing and error codes
- Brings knowledge to enhance trouble shooting and diagnosis of failures
- Understands end to end flow of server repair process
- Know Linux commands and able to use terminal.
- Offers insights on process improvement
- Understands MB repair process, prefer if can read schematics.
- Provides feedback and collaborates with MB repair team
- Education – High school diploma or equivalent technical experience, certifications in Server support and architecture desired
- Experience – troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
- Experience with replacing parts on servers
- Experience with server configuration
- Good written and verbal skills – needs to documents errors and repairs
- Industry/Environment: Prefer to have worked in a PC or server type of environment
- Must be able to identify and resolve problems in a timely manner.
- Shows determination to achieve excellent results
- Committed to Process Improvement
- Demands top performance
- Inspires commitment
- While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
- Employee must be able to lift objects approximately up to 50lbs
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to tolerate moderate to high noise level in a warehouse environment
- Must be able to work in (hot or cold) weather conditions
Pay Details: $25.00 to $30.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
https://www.adecco.com/en-us/candidate-privacy
/>The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
