Server- Top of the East (Part Time) - Westin Portland Harborview
Portland, ME 04101
About the Job
Servers for Top of the East are responsible for promptly greeting guests in a friendly and professional manner, know the menu and be able to speak to ingrediants and preparation, suggest wine and beverage pairings, take accurate food and beverage orders, ensure food and beverages are served in a timely manner, and prepare itemized checks and accept payments. Servers will also be responsible for maintaining the cleanliness of the lounge and restocking items that are needed for serivce. Top of the East servers may perform additional duties including setting up and clearing tables, escorting guests to tables, and participating in lounge programming. Servers are responsible to check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol and provide the highest quality of service possible to guests in an efficient and courteous manner.
Responsibilities:QUALIFICATIONS:
- Six months to one year of related experience; fine dining or hotel bar experience preferred.
- TiPS certification required (will be provided by the hotel within first month of employment)
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
RESPONSIBILITIES:
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
- Be familiar with the organization of the restaurant and lounge and know the function of each job position.
- Have a thorough knowledge of menus and specials in the restaurant.
- Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
- Clear clean and reset tables as needed.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked tidy and clean.
- Perform other tasks/jobs as assigned by the supervisor or manager.
The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
