Servers - Shaking Crab
Las Vegas, NV 89118
About the Job
Cajun Seafood Restaurant
Servers:
Servers are an essential part of any restaurant since they are the main point of contact with the guests. Servers are responsible for but not limited to – Taking Food and Drink Orders, providing descriptions and demonstrations to customers, running food and drinks, and helping with all Bussing responsibilities.
Duties & Job duties
- Understand the menu thoroughly and be able to answer any questions related to the Food or Drink Menu.
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Be able to provide demonstrations for any of the menu items.
- Be able to handle a high volume of customers while maintaining an exceptional level of service.
- Be able to handle customer complaints/questions/conflicts appropriately according to company guidelines.
- Handle card and cash transactions
- Making proficient sales transactions
- using a point-of-sale system. - Properly checks I.D.s
- for guests who appear to be under 30 years old. - Demonstrating responsible alcohol service.
- Demonstrating impeccable product knowledge.
- Suggestive selling
- using proven techniques. - Answering questions
- accurately and politely. - Satisfying any/all needs of the guests
- regularly double-checking back with guests throughout their experience. - Maintaining a clean & organized station
- including pre-bussing & table maintenance. - Performing opening, closing & side duties
- setting up/breaking down the station, refilling condiments, etc. - Demonstrating knowledge of all table/station numbers.
Qualifications:
- Experience providing excellent customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
- Able to perform high-quality work while unsupervised.
- Able to handle money accurately and operate a point-of-sale system.
- Demonstrating a high level of organization, attention-to-detail, and a sense of urgency.
- Displaying a positive and outwardly friendly attitude toward guests.
Working at Shaking Crab
Source : Shaking Crab