Service Administrative Assistant - Penske Cadillac Buick GMC of South Bay
Torrance, CA 90504
About the Job
Essential Duties include the following; however, other duties and responsibilities may be assigned.
Position is 100% on-site.
- File repair orders.
- Assist Service customers by expediting the loaner vehicle process.
- Verify all documentation.
- Check loaner vehicles in/out.
- Ensure all agreements are properly completed and signed.
- Follow up with Service customers regarding the return of loaner vehicles.
- Ensure all loaner vehicles are clean, inspected for damage and current on maintenance, ready for immediate use.
- Work closely with the Service Department; understand scheduled appointments that might need a loaner vehicle.
- Assist with the daily deposit.
- Assist with warranty claims administration.
- Collect payments from 3rd party warranty companies.
- Assist with guest relations concerns.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The individual should possess:
- A high school diploma or equivalent.
- Minimum of six (6) months customer service experience.
- Excellent guest relations skills.
- Ability to coordinate activities with other employees; pay attention to detail; read and comprehend instructions and information in the English language; work well with the public.
- Must have a valid driver’s license and maintain an acceptable, safe driving record.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will
be required to:
- Frequently required to sit or stand for a long period of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
- Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 15 pounds.
Compensation: Hourly rate of $17.00 up to $20.00.
The Dealership is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Penske Cadillac Buick GMC of South Bay is looking for results driven, team focused, dedicated people to join our team. To explore more about the positions for which we are currently accepting applications, please click the link below. Start your engines and apply online today!
Our compensation and benefits package includes:
• Medical, Dental, Vision and Prescription Insurances
• Company Paid Life Insurance
• 401(k) Savings and Retirement Plan
• Tremendous Opportunity to Learn, Advance and Build a Career!
Penske Cadillac Buick GMC of South Bay is an Equal Opportunity Employer.