Service Attendant - Mina Group

Rooftop Kitchen at City Ridge is an inviting culinary haven perched atop the vibrant streets of Northwest DC, offering a delectable menu featuring artisanal pizzas and gourmet burgers. With panoramic views of the city skyline as its backdrop, this relaxed dining experience promises more than just exceptional cuisine; it's a communal hub where locals and visitors alike converge to savor delicious fare in a relaxed, convivial atmosphere.

Service Attendant

The SERVICE ATTENDANT is responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. Duties include: greeting guests entering the restaurant clearing food & utensils from tables, resetting, bread & water service, monitoring guest satisfaction and assisting the kitchen in expediting the service process. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service.

GENERAL EXPECTATIONS:

1. Act with integrity, honesty and knowledge that promote the culture and values of Bourbon Steak.
2. Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
3. Maintains clean and organized work stations that are cohesive with the restaurant’s philosophy, culture, and standards of excellence.
4. Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
5. Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
6. Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
7. Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
8. Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners. 

REQUIRED QUALIFICATIONS:

• 1-2 years of direct customer service experience. Knowledge of service, food and beverage, generally involving at least 1 year of restaurant experience.
• Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
•  Food and wine knowledge a plus.
• Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment.
• Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.
•  Must be impeccably groomed, maintain good hygiene, good posture and have required uniform and tools.
•  Responsive to constructive feedback from Chef, Managers or Supervisors.

Rooftop Kitchen and Mina group are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and will consider candidates with criminal histories in accordance with all local, state, and federal laws. Mina Group offers reasonable accommodations for applicants with disabilities.

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