Service Center Coordinator - Balfour Beatty Military Housing Management LLC
Colorado Springs, CO
About the Job
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission:
delivering the quality communities people are proud to call home. We believe
exceptional living experiences can only be created when We Care-about our
residents, our partners, our communities and each other. Our culture of
caring drives every aspect of our business, guiding us to always do the
right thing and build meaningful connections as we fulfill the needs of our
residents and partners with sincerity, empathy and creativity.
Our Benefits
Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more!
About the role
The Service Center Coordinator is responsible for receiving service
requests, assigning, and dispatching work orders for the maintenance team
accurately and in a timely fashion to ensure prompt response.
You may be eligible for a $500 net sign on bonus to be paid out in your
first paycheck
What you'll be doing
Enters required service requests into the Yardi database to ensure accurate
tracking as they are received and schedule the work order.
Assist in assigning service requests to Maintenance Technicians according to
the Maintenance Technicians skills and abilities.
Ensures all Maintenance Technicians' workdays are loaded with a full day's
work.
Monitor the workday of each Maintenance Technician to ensure they are
completing service requests assigned to them per their scheduled AM and PM
time frames
Liaise with the Facility Manager or Maintenance Supervisor if a Maintenance
Technician fails to complete their schedule work orders.
Assist in monitoring supplies required for all open service requests and will
contact the resident when the part arrives to schedule a date and time to have
the Maintenance Technician complete the repair.
Reviews all Maintenance Technicians completed work orders for proper
accounting of labor, materials, and photographs.
Review all work orders accurately reflect the policies for Work Order
Management.
Manage the quality assurance review of the work orders to ensure they have
been completed correctly in Yardi.
Assists the Facility Manager or Maintenance Supervisor with scheduling vendor
assigned work in occupied or vacant homes.
Typical Physical Demands: Sit and stand to do clerical work. Regularly lift
and move equipment and supplies up to 25-50 lbs.
Benefits:Discretionary bonuses, health/life insurance, 401K
contributions, robust paid time off, long-term and short-term
disability, paid parental leave.
Who we're looking for:
High School Diploma or GED required.
Minimum of one (1) year of customer service and administrative experience
Relevant industry experience preferred
Technology/data entry experience with Outlook, Excel and Word in particular.
Existing Yardi knowledge is a bonus
The ability to communicate clearly with residents and team members
The ability to work well with fellow employees in a team environment.
The ability to plan and organize.
Possession of a valid, state-issued driver's license and safe driving
record is also required.
Why work for us
Grow. Succeed. Lead. Join the team delivering the best in residential real
estate.
When you join Balfour Beatty Communities you join a growing company at the
forefront of the exciting, fast-paced residential real estate industry. With
an extensive portfolio of property locations throughout the United States as
well as Regional Operating Centers and a large-scale corporate team,
you'll find ample opportunity and a variety of career paths here.
Our mission is clear: we deliver the quality communities people are proud to
call home. We create exceptional living exp riences by managing our
communities with a relentless commitment to customer service. We believe we
can only be successful if we always put people first, do the right thing,
and deliver on our promises. This shared commitment guides our employees,
provides a clear framework for making the right decisions and forms the
foundation for our continued growth.
We are committed to the professional and technical development of every
Balfour Beatty Communities employee. We deliver on this commitment by
fostering a culture of learning and growth that provides a variety of
development opportunities for our employees, including online, classroom
and on-the-job programs.
Balfour Beatty Communities is all about delivering exceptional living and that
starts with our employees. We offer a comprehensive benefits package that
includes a variety of health care options, retirement benefits, paid time
off and many more services and programs aimed at ensuring total employee
wellbeing.
About us
Balfour Beatty Communities is a diversified real estate services company
delivering acquisition, management, and renovation services in the
multifamily, student and military housing sectors. An innovative leader in
the industry for more than 20 years, our residential portfolio currently
consists of more than 50,000 units and $6 billion in real estate assets
under... For full info follow application link.
Balfour Beatty is an equal opportunity employer that recognizes the value of a
diverse workforce. All qualified individuals will receive consideration for
At Balfour Beatty Communities, we are dedicated to a singular mission:
delivering the quality communities people are proud to call home. We believe
exceptional living experiences can only be created when We Care-about our
residents, our partners, our communities and each other. Our culture of
caring drives every aspect of our business, guiding us to always do the
right thing and build meaningful connections as we fulfill the needs of our
residents and partners with sincerity, empathy and creativity.
Our Benefits
Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more!
About the role
The Service Center Coordinator is responsible for receiving service
requests, assigning, and dispatching work orders for the maintenance team
accurately and in a timely fashion to ensure prompt response.
You may be eligible for a $500 net sign on bonus to be paid out in your
first paycheck
What you'll be doing
Enters required service requests into the Yardi database to ensure accurate
tracking as they are received and schedule the work order.
Assist in assigning service requests to Maintenance Technicians according to
the Maintenance Technicians skills and abilities.
Ensures all Maintenance Technicians' workdays are loaded with a full day's
work.
Monitor the workday of each Maintenance Technician to ensure they are
completing service requests assigned to them per their scheduled AM and PM
time frames
Liaise with the Facility Manager or Maintenance Supervisor if a Maintenance
Technician fails to complete their schedule work orders.
Assist in monitoring supplies required for all open service requests and will
contact the resident when the part arrives to schedule a date and time to have
the Maintenance Technician complete the repair.
Reviews all Maintenance Technicians completed work orders for proper
accounting of labor, materials, and photographs.
Review all work orders accurately reflect the policies for Work Order
Management.
Manage the quality assurance review of the work orders to ensure they have
been completed correctly in Yardi.
Assists the Facility Manager or Maintenance Supervisor with scheduling vendor
assigned work in occupied or vacant homes.
Typical Physical Demands: Sit and stand to do clerical work. Regularly lift
and move equipment and supplies up to 25-50 lbs.
Benefits:Discretionary bonuses, health/life insurance, 401K
contributions, robust paid time off, long-term and short-term
disability, paid parental leave.
Who we're looking for:
High School Diploma or GED required.
Minimum of one (1) year of customer service and administrative experience
Relevant industry experience preferred
Technology/data entry experience with Outlook, Excel and Word in particular.
Existing Yardi knowledge is a bonus
The ability to communicate clearly with residents and team members
The ability to work well with fellow employees in a team environment.
The ability to plan and organize.
Possession of a valid, state-issued driver's license and safe driving
record is also required.
Why work for us
Grow. Succeed. Lead. Join the team delivering the best in residential real
estate.
When you join Balfour Beatty Communities you join a growing company at the
forefront of the exciting, fast-paced residential real estate industry. With
an extensive portfolio of property locations throughout the United States as
well as Regional Operating Centers and a large-scale corporate team,
you'll find ample opportunity and a variety of career paths here.
Our mission is clear: we deliver the quality communities people are proud to
call home. We create exceptional living exp riences by managing our
communities with a relentless commitment to customer service. We believe we
can only be successful if we always put people first, do the right thing,
and deliver on our promises. This shared commitment guides our employees,
provides a clear framework for making the right decisions and forms the
foundation for our continued growth.
We are committed to the professional and technical development of every
Balfour Beatty Communities employee. We deliver on this commitment by
fostering a culture of learning and growth that provides a variety of
development opportunities for our employees, including online, classroom
and on-the-job programs.
Balfour Beatty Communities is all about delivering exceptional living and that
starts with our employees. We offer a comprehensive benefits package that
includes a variety of health care options, retirement benefits, paid time
off and many more services and programs aimed at ensuring total employee
wellbeing.
About us
Balfour Beatty Communities is a diversified real estate services company
delivering acquisition, management, and renovation services in the
multifamily, student and military housing sectors. An innovative leader in
the industry for more than 20 years, our residential portfolio currently
consists of more than 50,000 units and $6 billion in real estate assets
under... For full info follow application link.
Balfour Beatty is an equal opportunity employer that recognizes the value of a
diverse workforce. All qualified individuals will receive consideration for
Source : Balfour Beatty Military Housing Management LLC
