Service Consultant Assistant - Adam & Son Auto Repair and Service
Colorado Springs, CO 80920
About the Job
Do you want a job that’s about more than just clocking in and out? Somewhere where you’re part of a bigger mission in the community?
If so, Adam & Son could be a great fit for you! We are a Social Impact business. That means we’re purpose-driven leaders and committed to solving community needs. We assist community members so that their life is not turned upside down by car trouble. How? One example is The Stranded Motorist Fund, a 501(c)(3) nonprofit program that we operate in order to repair or replace vehicles for qualified persons at low to no cost.
How about being part of a TEAM, rather than just a group of coworkers?
Adam & Son was named one of the Best Workplaces in 2022 by the Colorado Springs Gazette. Our team culture is the most important factor in the hiring process - we look for people with the right mentality and character traits rather than just a set of skills. We invest in our employees through professional development opportunities and group training sessions. We want to help you become the best that you can be!
Adam & Son is a different kind of auto repair shop. We hear things like, “I’ve never been to a shop like this before!” all the time from our guests. Our Mission is to change the automotive repair industry’s reputation through our customer service, company culture and inclusivity. We want every guest to walk away with the most honest and positive customer experience they’ve ever had. Every guest, every time.
We are looking for an upbeat, positive person to join our team as we continue to deliver legendary service. Previous experience in the automotive industry is preferred, but we’re happy to invest in training the right candidate with the right attitude. The Service Consultant Assistant is an entry-level position, but we want to develop your talents and help advance your career, possibly as one of our Service Consultants. If you are ambitious, excel in customer service and have a desire to serve your community, we’d like to meet you! Substantial experience in a customer service or customer-facing sales role will be required if no previous experience in the auto industry.
No two days are the same here, the Service Consultant Assistant is a dynamic role. The primary duties for this position include greeting guests, taking them through the check-in process, answering phones, setting appointments, receiving incoming parts and providing Service Consultants with general support.
You’ll succeed in this position if you:
- Are reliable and dependable, taking ownership for your duties.
- Have a positive attitude, not easily frustrated by challenging situations.
- Possess excellent communication and interpersonal skills.
- Demonstrate an ability to provide top-notch customer service.
- Operate with a teamwork focus and invest in relationships with coworkers.
The Service Consultant Assistant is a full-time, hourly position with the rate of pay starting at $18/hr and up, depending on previous experience. A valid driver’s license and willingness to provide a Motor Vehicle Record are required.
Other benefits include:
Other benefits include:
- Great coworkers and a positive work environment (we’re not lying!)
- Monday through Friday schedule (almost unheard of in the auto industry)
- Paid time off and 401(k) with employer match after one year of employment
- Competitive health, dental and vision insurance(s) for you and your family
- Professional development opportunities
- Employee discount for service & repair
Ready to join our team? If so, please send us your resume along with a cover letter. In your letter, we’d love to know which 3 of our 28 Company Culture Fundamentals (found here: https://adamandson.com/join-our-team/) are areas of strength for you, and which 3 are areas for growth.This is required in order to be considered for the position. We only bring people onboard that align with our company culture, and this is a great chance for us to learn more about you!
Source : Adam & Son Auto Repair and Service
