Service Coord-Staffing Office - Samaritan Health Services

• JOB SUMMARY/PURPOSE
  • Responsible for staffing and scheduling of nursing/ancillary staff, time/attendance, agency/registry utilization and clerical support for Trauma Services, Infection Prevention, House Supervisors and others as assigned.
• DEPARTMENT DESCRIPTION
  • The Nursing Administration teams at Samaritan Health Services are committed to providing leadership and operational support for our hospitals.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • High school diploma or equivalent required.
  • Two (2) years experience in a patient care unit or other professional department required.
  • Experience or training in receptionist skills and clerical functions (including filing) required.
  • Experience or training with office equipment required.
  • Experience or training in computer applications required.
  • Associate's degree preferred.
• KNOWLEDGE/SKILLS/ABILITIES
  • Time Management: Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
  • Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.
  • Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
  • Computer Literacy: Proficiency in computer applications, including word processing, spreadsheets, databases, and information systems.
• PHYSICAL DEMANDS

  • Rarely
    (1 - 10% of the time)

    Occasionally
    (11 - 33% of the time)

    Frequently
    (34 - 66% of the time)

    Continually
    (67 – 100% of the time)

    LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

    LIFT (Knee to chest: 24"-54") 20 - 40 Lbs

    LIFT (Waist to Eye: up to 54") 20 - 40 Lbs

    LIFT (Overhead: 54" and above) 0 - 20 Lbs

    BEND FORWARD at waist

    CRAWL (hands & knees)

    REACH - Upward

    WALK - INCLINE

    CLIMB - STAIRS

    LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs

    CARRY 1-handed, 0 - 20 pounds

    CARRY 2-handed, 0 - 20 pounds

    KNEEL (on knees)

    GRASP Hand/Fist

    PUSH (20-40 pounds force)
    
    PULL (20-40 pounds force)

    STAND

    WALK - LEVEL SURFACE

    ROTATE TRUNK Standing

    REACH - Forward

    PINCH Fingers

    SIT

    ROTATE TRUNK Sitting

    MANUAL DEXTERITY Hands/wrists

    FINGER DEXTERITY

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