Service Coordinator/Team Leader - PrideStaff

Service Coordinator/Team Leader

• Location: New Castle, DE
• Pay Rate: $26-35/hour

Job overview: 
Seeking a highly organized and detail-oriented HVAC Service Coordinator to create and execute the daily plan for multiple service technicians serving a diverse customer base. The ideal candidate will be responsible for creating accurate scheduling, strategic resource implementation, dynamic communication skills, and creative problem solving.

Do you have these skills:

• Strong leadership and team development
• Adaptable and able to relate to all types of work styles and personalities
• Project coordination and management
• Excellent prioritization and organization
• Leverage proven processes to foster team and individual accountability
• Positive, upbeat attitude with a desire to contribute to growing the company into the future!

Roles and Responsibilities:

• Communicate & Address Customer Wants & Needs
• Communicate & Address Technician Wants/Needs
• Material Ordering and Tracking
• Schedule, Dispatch & Facilitate Work Effectively

Key Tasks:

• Schedule and dispatch multiple HVAC service technicians to various customer locations
• Organize and manage large quantities of data
• Ensure high level of detail with planning and strategic decisions
• The ability to identify and resolve discrepancies through problem solving
• Compile and maintain data
• Communicate effectively and professionally with customers and team members
• Monitor technician activity to ensure timely job completion
• Provide administrative support

 
Requirements:
Education: Associate level 

• Highly detail oriented
• Excellent grammatical skills (The ability to author clear and understandable explanations)
• High level with attention to detail
• Ability to effectively and efficiently work in a fast-paced environment and adapt to changing conditions
• Excellent verbal and written communication skills
• Ability to manage multiple tasks simultaneously
• Excellent organizational and time management skills
• Previous experience in a leadership role is highly desired
• Previous experience in role requiring timely deliverables preferred
• Proficient in Microsoft office applications
• Experience in the HVAC industry or construction trades is a plus

 

Join Us.

Company Overview

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!

Compensation / Pay Rate (Up to): Per Hour