Service Delivery Associate, GBS, Core HR Services - Pfizer
Tampa, FL
About the Job
Why Patients Need You
Our HR team is comprised of dedicated, solution oriented and agile colleagues who think big, challenge the status quo to create room for meaningful work. Your diverse perspectives and experiences will help to shape our workforce. Whether you are in talent acquisition attracting the best candidates, a Generalist or HR Lead supporting our colleagues or working behind the scenes, we all have a part to play in achieving the same goal, make Pfizer an inclusive and amazing workplace for all.
What You Will Achieve
You’ll have a key role to play in an organization that has people at its heart. As part of the HR operations team, you will be designing and maintaining Information Systems to support human resource administration. You will be responsible for HR Information Systems Governance, including the revision of manuals, code lists and documentation. You will analyze and validates data between HR systems and ensure compliance and proper handling of colleague records and documentation. You will also be able to provide colleague information for analysis and decision making, statistical data and other colleague-related reports as required.
As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative team environment for your colleagues.
It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
Contribute to completion of project milestones and organize own work to meet project task deadlines.
Support team in overall HR operations which may include ad hoc assignments within the assigned work scope perspective.
Administer HR documentation such as Standard Operating Process (SOP) and internal communications on the intranet site.
Ensure timely attention to the requests and concerns of colleagues received from various means.
Prepare regular reports, update and maintain employee records and data entry and filing of all related personal documents.
Deliver continuous improvement initiatives which have been shared by leadership.
Support the team and coordinate the work process and administer operational supports such as meeting arrangement, documentation and other logistics as needed for the HR projects.
Participate and execute audits of HR process data to ensure alignment with compliance regulations.
Support the implementation and maintenance of consistent process and operational efficiencies across all sites.
Assist and support team on research and analysis on HR related matters.
Qualifications
Must-Have
Bachelor’s degree; OR Associate's degree with four years of relevant experience; OR Six years of relevant experience with a high school diploma or equivalent
Proficient in MS Office.
Strong analytical and problem-solving skills.
Possesses a positive, continuous improvement mindset.
Good written and verbal communication skills.
Demonstrated capability to work as a team member in a matrix environment.
Nice-to-Have
Strongly preferred prior experience with LOA’s administration and Separations administration
Experience working on ERP HR modules (Workday), Case management systems (Service Now), Leave of Absence Administration systems (LeavePro).
Positive, self-motivated with strong sense of responsibility.
Other Job Details:
Last Date to Apply for Job: October 22, 2024
Work Location Assignment: Flexible. Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business
The annual base salary for this position ranges from $58,100.00 to $96,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa, FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
People Experience
