Service Delivery Manager - Huntington National Bank
Columbus, OH
About the Job
Description
The colleague will be the primary liaison between the Line of Business and the Development/Implementation Teams. Working independently, the colleague is capable of leading by role or influence, as well as fulfilling or supporting many different roles on an iterative software development team including project manager, continuous improvement consultant, quality analyst, business analyst, or functional analyst. The primary responsibilities of this role include working with LOB stakeholders to understand their business and technical requirements, building and managing the product backlog (projects & enhancements), and successfully leading projects through their respective life-cycles.Skills Needed:
+ Deep BSA skills with ability to work on complex, highly visible projects
+ Technical background with knowledge of how systems are integrated (APIs, Schedulers, etc)
+ Project or Program manager experience
+ Experience in all phases of product, software, and testing lifecycles
+ Able to serve as a liaison between business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
+ Skilled at defining and documenting business and functional requirements for ongoing system enhancement initiatives in iterative software development environments
+ Strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team
+ Strong knowledge in software delivery: Waterfall, Agile/Iterative, and/or Scrum
+ Knowledge in Continuous Improvement (CI) methodologies
+ Able to proactively identify risks, and drive action to prioritize, mitigate, and resolve issues
+ Familiarity with all types of technical documentation (process maps, BRDs, system diagrams, user experience, application maps, test plans, use cases, test cases, etc.)
+ Strong organizational skills and the ability to manage a vast array of information
Tools Utilized
+ IBM BlueworksLive (Process Modeling Tool)
+ MicroSoft Office Products
+ ServiceNow PPM (Project Management)
+ MicroSoft Azure (Test and Defect Tracking)
+ MicroSoft Project (Project Planning)
Basic Requirements
+ Bachelor’s Degree in a Technology Field
+ 7-10 years experience in BSA/Project Management
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Hybrid
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
The colleague will be the primary liaison between the Line of Business and the Development/Implementation Teams. Working independently, the colleague is capable of leading by role or influence, as well as fulfilling or supporting many different roles on an iterative software development team including project manager, continuous improvement consultant, quality analyst, business analyst, or functional analyst. The primary responsibilities of this role include working with LOB stakeholders to understand their business and technical requirements, building and managing the product backlog (projects & enhancements), and successfully leading projects through their respective life-cycles.Skills Needed:
+ Deep BSA skills with ability to work on complex, highly visible projects
+ Technical background with knowledge of how systems are integrated (APIs, Schedulers, etc)
+ Project or Program manager experience
+ Experience in all phases of product, software, and testing lifecycles
+ Able to serve as a liaison between business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
+ Skilled at defining and documenting business and functional requirements for ongoing system enhancement initiatives in iterative software development environments
+ Strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team
+ Strong knowledge in software delivery: Waterfall, Agile/Iterative, and/or Scrum
+ Knowledge in Continuous Improvement (CI) methodologies
+ Able to proactively identify risks, and drive action to prioritize, mitigate, and resolve issues
+ Familiarity with all types of technical documentation (process maps, BRDs, system diagrams, user experience, application maps, test plans, use cases, test cases, etc.)
+ Strong organizational skills and the ability to manage a vast array of information
Tools Utilized
+ IBM BlueworksLive (Process Modeling Tool)
+ MicroSoft Office Products
+ ServiceNow PPM (Project Management)
+ MicroSoft Azure (Test and Defect Tracking)
+ MicroSoft Project (Project Planning)
Basic Requirements
+ Bachelor’s Degree in a Technology Field
+ 7-10 years experience in BSA/Project Management
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Hybrid
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Source : Huntington National Bank