Service Desk Analyst - Greenwood Village, CO - Permanent Position! - Sierra ITS

Service Desk Analyst - 100% Onsite in Greenwood Village, CO - Permanent

You are great at solving technical problems, but what really motivates you is the reaction of users when you solve their problems. If this resonates...read on.

We've been asked to identify a Service Desk Technician with 2+ years of support experience for a full-time, permanent role working onsite with a mission-driven company headquartered in Greenwood Village, CO. You'll join a team of 5 other SDA's to perform front-line support to corporate users of O365, MS Entra ID (Azure AD), and more. The team is smart, focused, and customer service-centric while having fun doing the support. If you are fluent in Spanish its a huge plus!

HOURS: M-F, 9:30 AM to 6:00 PM Mountain Time in the office. Once every 5 weeks you'll be on-call (low call frequency).

PAY: $34hr plus excellent benefits and 10% bonus (expected first year earnings ~75k) plus career path with many advancement opportunities available.

Local (Denver area) candidates only, no third parties, no sponsorships available. Please apply through the posting or be extra resourceful and email us directly at s v l @ s i e r r a i t s . c o m for immediate consideration.