Service Expert - JT Services

As a Service Technician, your job will revolve around maintaining, repairing, and troubleshooting septic systems (to include conventional and aerobic) and/or plumbing systems. We are seeking a service expert with an outstanding ability to provide excellent customer service and problem solve. The job requires physical labor and attention to detail. If you are someone who enjoys working hard outdoors, working mostly independently and looking after “the details”, this job is for you!

Qualifications

• At least 21 years of age with a valid driver's license
• Good driving record over the last 3 years
• At least one year of experience in construction or related field
• Drug screen and physical check required
• Ability to use good judgment and think independently, while maintaining an aptitude for safety in your work environment
• Ability to work independently and be flexible regarding work assignments with motivation to move through service calls
• Well organized and motivated with a commitment to quality of work
• Good attendance required 
• Willingness to work in a team environment and help others as needed to support overall business functions
• Ability to work on call or after hours emergencies
• Ability to work in all weather conditions for prolongers period

Responsibilities

This position will have a lot of driving throughout the day, but no overnight travel. A flexible schedule is required. Our standard hours are Monday-Friday, however some events and emergencies may require weekend and holiday time.

• Proper organization of service vehicle, including cleanliness inside and out, organization, and proper stocking of materials and tools
• Reading a volt meter
• Troubleshooting electrical components
• Troubleshooting and diagnosing problems and making repair recommendations/completing required repairs
• Drafting estimates and service tickets
• Documentation of notes and images in our job tracking program for detailed review of service call
• Support fellow team members, including equipment operators and crew leads as needed
• Communicate process and results with customer
• Collect payment from customer
• On the spot thinking that supports in resolving any issues that may arise in a positive, friendly and professional manner
• Follow company policies and safety protocols
• Other duties as assigned by manager or supervisor

Why Join Our Team?

We work year round, and offer excellent compensation and benefits including traditional benefits, as well as:

• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling
• Continuing education and opportunities for growth
• Company provided uniforms, including an annual boot allowance
• Company provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

About JT Services:

JT Services has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Learn more about us and our services on our website.

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