Service Manager - Gecko Hospitality
Hickory, NC
About the Job
- We promise a culture of fun, coupled with flexible work schedules, restaurant discounts, friendly competitions, and opportunities for recognition and career growth. For our Restaurant Managers who meet the eligibility requirements, we offer a comprehensive rewards package after 30 days of employment.
- The incentives we offer include best-in-class medical plans, dental and vision insurance, paid vacations, parental, donor, and bereavement leaves, along with 100% paid maternity leave. We also provide adoption assistance, short and long-term disability benefits, and insurance plans covering life, accidents, and critical illnesses.
- Further benefits include identity theft protection, an employee assistance program, business travel insurance, a 401(k) retirement plan, and flexible spending accounts. We are glad to offer tuition reimbursements of up to $5,250 per year, a monthly profit-sharing program, quarterly restricted stock units program, community support opportunities, and an annual holiday bonus.
- As a Service Manager, you will be responsible for driving sales, managing service steps, and ensuring guest satisfaction. Along with other managers, you'll ensure compliance with all employment policies, look after the cleanliness of the restaurant, and ensure the safety of guests.
- Your role will include providing or directing front-of-house training, managing performance evaluations, coaching, and discipline. You'll also manage liquor orders and control costs, while enforcing applicable liquor laws and responsible alcohol service guidelines.
- You'll be involved in developing key employees, assistant managers, and hourly workers by providing daily feedback on performance during one-on-ones. Your responsibilities also include reviewing applications, conducting interviews, recommending hires, setting employee hours and weekly schedules, and assigning tasks.
- By following our core values and operational goals, you will aid in creating a fun, safe environment. This can be achieved by initiating contests, theme nights, and incentives for the staff, along with understanding, managing, and practicing safe food handling procedures.
- We are a people-first company that takes pride in serving quality meals and providing outstanding service. We believe in enjoying what we do today while preparing for the future. So, if you're passionate about people and delivering a legendary guest experience, we encourage you to apply today!
Source : Gecko Hospitality
