Service Manager - Gpac
Kansas City, KS
About the Job
GPAC is partnered with a well respected equipment company in need of a Service Manager. They pride themselves on being honest, hard-working, courteous and helpful to their customers, neighbors and friends. When you live and work in your community, you know the difference you can make. Under the supervision of the Store Manager, this position:
• Oversees the overall performance of the Service Department and is accountable in meeting revenue, gross margin, and profit & loss goals as defined in the annual and monthly profit plan
• Manages customer relationships, the productivity of department staff, and the quality of service
• Provides leadership, guidance, coaching, and direction to the service staff to achieve department goals, by promoting the company vision, mission, and culture within the store
• Follows established company policies and procedures, and clearly communicates company expectations to department staff
• Enforces shop safety practices and manages within OSHA guidelines
• Executes the recruitment, hiring, training, discipline, and firing to ensure that the Service Department is staffed with competent employees (within approved budgets and Store Manager approval)
• Manages the appearance, upkeep, and security of the shop and related facilities
• Makes recommendations to the Store Manager on staffing and compensation requirements within the department
• Informs the Store Manager in a timely manner of any issues related to the Service operations
• Attends required meetings as scheduled
• Responsible for any other duties as assigned by the Store Manager
If this is something you are interested in and would like to talk more about it please email me at Eli Lucas eli.lucas@gogpac.com or call (843) 536-1013
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.