Service Manager Littleton and Evergreen - Lariat Lodge Brewing

We are in search of a fun and service oriented manager who has a passion for people and a desire to help lead a team of brewpub misfits. Great company culture - and beer!

Responsibilities
● Organize and coordinate operations to ensure maximum efficiency
● Supervise and evaluate staff members in all parts of the building.
● Ensure supplies and equipment are adequate in quantity and quality
● Handle customer complaints when necessary
● Enforce adherence to regulations and quality standards
● Ensure all records are kept properly and consistently
● Review and prepare reports for senior management
● Deliver superior service and maximize customer satisfaction
● Respond efficiently and accurately to customer complaints
● Regularly review product quality and address with operations directors
● Organize, schedule and supervise shifts
● Appraise staff performance and provide feedback to improve productivity
● Ensure compliance with sanitation and safety regulations
● Manage restaurant’s good image and suggest ways to improve it
● Promote education of staff in regards to all product
● Ensure staff is striving for hospitality through interviewing and meeting with staff during tenure
at LLBC