Service Order / EAM Lead - InterSources Inc.
Tempe, AZ
About the Job
Job Description:
- Lead and collaborate in the design of IS-U Service Orders, Work Orders and Enterprise Asset Management (EAM) processes by integrating the various platform (such as Maximo, Work Manager, Vx Field, etc.) to enable the improvement of business processes
- Gap/Business Needs Analysis, Design, Configuration, Build, Test, Debug, Convert, Cutover and Support of business process areas
- Responsible for SAP Service Orders, Work Orders and Enterprise Asset Management solution design on client projects
- Lead customer workshops and document Business Process Designs on S/4HANA implementations for Utilities
- Ability to write functional specs, configure the system and problem solve.
- Gap/Business Needs Analysis, Design, Configuration, Build, Test, Debug, Convert, Cutover and Support of business process areas.
- Collaborate with cross-functional teams, including technical developers and business analysts, to integrate IS-U Service Orders and EAM with other cross functional tracks.
- Business process design for customer field service work and capital work for service connections and meters
- Experience in standard SAP field workforce scheduling, dispatch, and the completion of field work through the deployment and standard integration (including GIS integration)
- Provide expert guidance on utilities industry best practices and regulatory compliance within the SAP EAM module.
- Support the project manager to validate and ensure the quality of deliverables
- Mentor less experienced consultants
- Manage project timelines, deliverables, and stakeholder expectations throughout the implementation lifecycle.
- Troubleshoot and resolve complex issues that arise during the deployment and post-go-live phases.
- Assist with other SAP EAM sales and marketing activities
- Proven track record of successful SAP IS-U project delivery in a consulting environment.
- Excellent communication, presentation, and stakeholder management skills
InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.
Source : InterSources Inc.