Service Representative - ECOLAB

Ecolab is hiring and we are excited to turn your next opportunity into a career! Are you someone who uses your hands-on skills to solve problems? Do you enjoy the hospitality industry but are looking for a career that allows for a flexible schedule? We are looking for self-motivated people to join us in solving problems through servicing existing customers.

Join Ecolab as a Service Representative in the Asheville, NC market. As an industry leader, we’re growing and need talented people like you to help us continue to protect the world’s most vital resources. You will serve as the face of Ecolab, servicing laundries and dish machines, dispensing equipment, and systems for our customers to help achieve our mutual goal of a cleaner, safer & healthier environment for all.

Job Snapshot:

• Company vehicle provided for business use
• Paid drive time (commute) to customer sites  
• Participate in best-in-class training program
• Start and end your day at home
• Primarily day shift

What’s in it For You:

• Comprehensive benefits starting day 1 including: medical, dental, vision, matching 401k, company paid pension, stock purchase plan, paid time off (vacation + disability benefits) and more!
• Enjoy a paid training program (including paid travel time) leveraging a blended approach including digital learning, classroom training, live demonstrations, and on-the-job training with field professionals to certify that associates are safe, confident, and proficient in their roles. We offer an award-winning training approach at a state-of-the-art training facility in Eagan, MN. 
• Receive a company service vehicle and cell phone for business use. We pay for fuel, drive time to customer sites, and time for service maintenance on your vehicle
• Opportunities for growth and development: carve out a long term, advanced career path towards service, sales, or management with opportunity for tuition reimbursement
• Access to best-in-class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top-notch safety training (including a defensive driving course) and personal protection equipment
• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

What You Will Do:

Service Customers

• Use your problem-solving skills to conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems
• Assist in the installation of equipment and solutions
• Demonstrate safe equipment use, ensuring your customers’ operations are fully functional, and teams are properly trained
• Provide emergency service to existing customers via phone or in person, as needed
• Manage equipment, parts, and inventory to control costs

Position Details:

This is a field-based position and may require travel to the following locations and surrounding areas:

• Asheville, NC
• Lenoir, NC
• Morganton, NC

After completing an initial training program, you will be servicing established customers including restaurants, hotels, schools, long-term care facilities, and more within an assigned territory.

Minimum Qualifications:

• High School Diploma or GED
• 2 years mechanical service-related experience
• Availability to provide emergency assistance to customers which may occur at night, on weekends and over holidays
• Position requires a current and valid driver's license
• No Immigration Sponsorship available

Physical Demands:

Position requires the performance of all essential functions of the job, with or without reasonable accommodation, including:

• Lifting 75 lbs. frequently
• Pushing/Pulling occasionally
• Standing/bending/stooping frequently
• Working in confined spaces
• Distinguishing color (tools may be accommodated)
• Ability to work overtime
• Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Preferred Qualifications:

• Associates degree or other advanced training or certifications
• Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality and/or pool and spa

About Ecolab Institutional:

Our Institutional team powers positive outcomes for customers globally in hospitality, foodservice, long-term care, and other industries by delivering what matters most to them: delighted guests, protected reputations and optimized operations. We build long-lasting relationships through unmatched expertise, science-based guidance and actionable insights in cleanliness, food safety, public health and more. Our work safeguards our customers’ brands, as well as their guests and employees.

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.