Service Specialist I - Pediatric Home Service

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Service Specialist
• Hours: Full-time
• Location: Houston, TX
• Shift: Monday - Friday, 8:00am- 5:00pm. Some on-call weekends and evenings required.

THE POSITION:

• Schedule and make deliveries of home medical equipment (HME) to patients' homes
• Perform and instruct initial equipment set-up as needed
• Complete data entry and reports regarding deliveries and customer visits
• Develop relationships with patients, families, caregivers, and coworkers at PHS
• Assist in Warehouse duties, such as pulling tickets, receiving, and inventory

THE BENEFITS:

• Competitive pay
• Paid time off
• Health, Vision & Dental insurance
• Short & Long-Term Disability & Life insurance
• 401K plan
• Professional Development
• Education Reimbursement

Preferred Qualifications:

• DME/Home Health or other related experience is preferred.
• Driving experience preferred
• Valid drivers license

To qualify you must have a high school diploma or GED, a valid driver's license, an acceptable driving record, and one to two years of work experience, preferably in a customer service-related role. The qualified candidate will have excellent communication skills and be able to work independently. Warehouse and/or driving experience in the area is a plus.

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.