SERVICE SUPERVISOR: 2ND SHIFT at Carter machinery
Salem, VA 24153
About the Job
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C
is hiring a Service Supervisor on 2nd shift in Salem, Virginia at our corporate headquarters
The Service Supervisor is responsible for serving as a team leader, ensuring the successful operation of the department and meeting customers' needs at the highest level
The supervisor will organize, communicate and delegate responsibilities, while setting priorities, coaching employees as needed and providing technical expertise
Daily tasks include handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, and dispatching or assigning technicians to jobs
This job requires thorough knowledge of repair and servicing heavy equipment and components, and a working knowledge of Caterpillar requirements for machine maintenance
Seeking candidates with previous leadership and supervisory experience
Previous experience in service operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred
College/technical degree, or comparable industry experience, preferred
Requirements for the Service Supervisor position include:
Must have excellent oral and written communication skills.
Must have excellent customer relations skills.
Must be organized and able to prioritize and multi-task.
Must have the ability to manage and delegate work.
Must have strong mechanical knowledge.
Proficient in use of a computer; able to adapt to changing technology.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Service Supervisor job, including the ability sit or stand for prolonged periods of time
Able to lift, carry and maneuver items up to 70 pounds in weight
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
This job description is not intended to be all-inclusive
Additional duties may be assigned
Competitive Compensation and Benefits:
Health, dental and vision insurance.
Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors/programs.
Tuition reimbursement.
Employee referral bonus program.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co
Inc
is an EEO/AA Employer
All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.
is hiring a Service Supervisor on 2nd shift in Salem, Virginia at our corporate headquarters
The Service Supervisor is responsible for serving as a team leader, ensuring the successful operation of the department and meeting customers' needs at the highest level
The supervisor will organize, communicate and delegate responsibilities, while setting priorities, coaching employees as needed and providing technical expertise
Daily tasks include handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, and dispatching or assigning technicians to jobs
This job requires thorough knowledge of repair and servicing heavy equipment and components, and a working knowledge of Caterpillar requirements for machine maintenance
Seeking candidates with previous leadership and supervisory experience
Previous experience in service operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred
College/technical degree, or comparable industry experience, preferred
Requirements for the Service Supervisor position include:
Must have excellent oral and written communication skills.
Must have excellent customer relations skills.
Must be organized and able to prioritize and multi-task.
Must have the ability to manage and delegate work.
Must have strong mechanical knowledge.
Proficient in use of a computer; able to adapt to changing technology.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Service Supervisor job, including the ability sit or stand for prolonged periods of time
Able to lift, carry and maneuver items up to 70 pounds in weight
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
This job description is not intended to be all-inclusive
Additional duties may be assigned
Competitive Compensation and Benefits:
Health, dental and vision insurance.
Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors/programs.
Tuition reimbursement.
Employee referral bonus program.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co
Inc
is an EEO/AA Employer
All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.
