Service Support Manager - Compass Group, North America

Canteen


+ We are hiring immediately for a Service Support Manager position.


+ Location: Corporate Essentials - 2 Cranberry Rd Unit #2, Parsippany, NJ 07054. Note: online applications accepted only.


+ Schedule: Full time schedule. Monday through Friday. More details upon interview.


+ Requirement: Prior management experience with field service technicians is preferred. This position requires 5-10% travel.


+ Salary: $75,000 - $85,000


+ Perks: Annual Bonus!






*Internal Employee Referral Bonus Available


The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg


About Canteen:


Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.



Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.


Come for the job, stay for the career. We are Canteen.






Job Summary



Summary: Supervises and coordinates activities of workers engaged in setting up, installing, repairing, and maintaining machinery. Responsible for service area, warehouse space that the machines are stored, parts areas and service vehicles.


Essential Duties and Responsibilities:



+ Repairs and maintains all machines which includes lifting/moving them.


+ Manages include directing the organization of parts in the parts department and on the service vehicles.


+ Manage the dispatch and route service technicians.


+ Directs workers in electrical, electronic, and mechanical maintenance and repair of machines and equipment. Assists workers in diagnosing malfunctions of various machines.


+ Directs workers engaged in assembling, retrofitting, upgrading, and installing various machines. Installs Market Central environments or other architectures. Communicate with clients regarding power/spec requirements, problems, and schedules.


+ Studies productivity and schedules to estimate worker hour requirements for completion of job assignments. Establishes or adjusts work procedures to meet maintenance schedules.


+ Implements changes in working conditions and equipment use to increase the efficiency of the shop, department, or work crew and provide a safe work environment.


+ Interprets company policies for workers and enforces safety regulations. Initiates or suggests plans to motivate workers to achieve work goals. Assists workers in solving work-related problems. Maintains time and production records.


+ Confers with other supervisors to coordinate individual activities; performs workers' supervised activities as needed.


+ Maintains a clean and safe work environment; performs job safely.






Qualifications:



+ Two-year certificate from college or technical school or equivalent combination of education and experience.


+ Valid driver’s license and good driving record. Certification to service refrigeration components is preferred.


+ Computer skills and knowledge of MS Office products.






Associates at Canteen are offered many fantastic benefits.


Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program


Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)





About Compass Group: Achieving leadership in the foodservice industry




Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


Applications are accepted on an ongoing basis.


Canteen maintains a drug-free workplace.


Req ID: 1362014


Canteen