Service Team Lead - NESC Staffing

Job Title: Team Leader, Field Service

 

In this era of innovation and fast changing world of energy, we are constantly on the lookout for high performing, future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology together. Are you ready to take the next step?

 

North Region team has a vacancy for a Team Leader, Field Service Electrical and Automation. As a Field Service Team Leader, you will be responsible for leading and developing the Field Service Team in the North Region, Energy Business in accordance with the strategy, action plan and business needs.

 

 Duties and Responsibilities:

• Evaluate the Field Service demand during the year and define appropriate actions (including recruiting).
• Development of your team competencies as required to address current and future needs.
• Ensure that the team is utilized effectively, having the right people in the right place at the right time.
• Foster strategic relationships with institutes of leaning to attract and develop talent.
• Manage and maintain internal and external relationships, focused on achieving company targets.
• Facilitate good collaboration with key stakeholders throughout the delivery chain (Sales, Lifecycle Support, Agreements, Technical Service).
• Contribute to the annual budget preparation, and service forecast evaluations.
• Set the individual performance and development targets of your team.

 

 Desired Education

•  Bachelor’s degree in Engineering or Business Administration or similar qualifications

 

Desired Skills and Experience

• A minimum of 3 years managerial or leadership experience
• Understand of the Field Service process
• Be proficient with process tools such as SalesForce (CRM), Qlikview and FS Mobility

 

 As an ideal candidate, we expect you to have:

• High integrity
• Passionate about people
• Customer focus
• Strong focus on quality and safety
• Excellent communication skills (verbal and written) in languages needed to support the team
• Good negotiating skills
• Strong organizational skills
• Team player mindset
• Ability to lead persons of different cultural backgrounds
• Good understand of profit and loss and cost to serve