Service Technician - Brady Industries

BradyPLUS focuses on solution selling, customer education, and product expertise in key commercial market segments including hospitality, education, restaurants, healthcare and more. We are THE destination for talent and careers. Come be a part of a growing organization and a winning team!

Service Technician

This position is responsible for maintaining equipment repairs at the Brady Service Repair Center or on site at customer's locations and troubleshot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs preformed.

Requirements:

• High School diploma or equivalent, technical school desired
• 1-2 years' experience in similar environment

Abilities:

• Mechanical and electrical aptitude required.
• Strong written and verbal communication skills
• Strong customer care skills
• Valid driver's license, good driving record, and ability to safely operate equipment.
• Able to Travel and Work Overtime
• Ability to use Microsoft Suite and P21 a plus.

Responsibilities:

• Must have working knowledge of troubleshooting, diagnosing and repairing floor care equipment, auto scrubbers, vacuums and electrical systems
• Picks-up and delivers equipment or repairs on-site
• Provides customer training on the use and maintenance of service equipment
• Follows all applicable safety guidelines, government regulations, company's safety manuals and/or stated safety policies
• Follows-up on all customer requests and questions to ensure appropriate response is made and customer is satisfied
• Maintains a service van and its inventory
• Process paperwork upon completion of each repair preformed. Maintain a professional appearance and attitude
• Treats all customers, both internal and external, with respect and courtesy
• Delivers excellent customer service to internal and external customers

Benefits:

• Competitive wages
• Excellent Benefits including medical, dental, vision, supplemental and disability insurance
• 401k with company match
• Nine paid holidays a year
• Paid time off

Brady is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.