Service Technician at Community Coffee Company, LLC

Department:  Supply Chain

Reports To:  Café Equipment Supervisor

Travel Required: Little to no travel

Why Join Community Coffee?

Community Coffee Company is the #1 family-owned and operated retail coffee brand in America.  Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!

Position Overview

As a Service Technician, you will troubleshoot, test, repair and maintain brewing and serving equipment in a workshop environment. Our customers rely on quality, clean and reliable equipment to enjoy great tasting community coffee products every day.  

Function Related Activities/Key Responsibilities

• Prioritizes and schedules repair of brewing equipment
• Inspects used parts to determine change in dimensional requirements
• Observes mechanical devices in operation and listens to their sounds to troubleshoot
• Dismantles devices to gain access to and remove defective parts
• Examines form and texture of parts to detect imperfections
• Adjusts functional parts of devices and control instruments
• Repairs or replaces defective parts. Installs special functional and structural parts in devices. Lubricates and cleans parts
• Starts devices to test their performance
• Responsible for managing all parts inventory
• May be requested to perform different or additional duties as assigned

Position Requirements

• High School diploma or equivalent required
  • Passing score on aptitude test required in lieu of high school diploma or equivalent.
• 2 years' related experience in electrical or small appliance repair- HVAC a plus
  • Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
• Familiarity with electrical and mechanical fundamentals
• Valid driver’s license or valid federal, state or local ID card
• Knowledge of plumbing and electrical fundamentals
• Successful completion of pre-employment physical.

What We’re Looking For

• Problem solving and critical thinking skills
• Attention to detail
• Ability to work independently

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to stand and sit; use hands to finger, handle or feel objects, tools or controls and talk or hear, climb and balance.
• Occasionally required to stand; walk, reach with hands and arms, stoop, kneel, crouch or crawl.
• Regularly lift and/or move up to 35 lbs.; occasionally required to lift up to 85lbs with assistance of lift or by two persons; occasionally lift/move up to 175 with lift or by two persons.  
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Field Sales Environment:  While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.