Service Technician - Home Security, Home Automation, Residential Audiovisual - HomePro

Join HomePro, a pioneer in smart home technology, committed to enhancing residential life through cutting-edge automation, security, and audio-visual solutions. With a robust history of over 20 years based in Texas, we are excited to offer an opportunity for a skilled Service Technician to join our expanding team. If you are passionate about home security, automation, and AV technology, we would love to hear from you!

Why Choose HomePro for Your Career?

• Competitive salary for a fulfilling full-time position
• Comprehensive retirement savings plan with employer matching
• Access to our premier on-site fitness center
• Generous Paid Time Off (PTO) and recognized national holidays
• Exclusive discounts on HomePro's innovative products and services
• Health, dental, and vision insurance provided after 60 days of employment

Key Responsibilities for a Service Technician

Installation and Maintenance: Perform expert installation, maintenance, and repair of home security systems, home automation technologies, and residential AV equipment to ensure optimal customer satisfaction and system performance.

Troubleshooting: Diagnose and resolve technical issues efficiently, ensuring minimal disruption to customers' daily lives.

Customer Engagement: Interact proactively with customers, offering guidance and support throughout service engagements to enhance their experience and understanding of our products.

Documentation and Reporting: Accurately document all services performed, installations completed, and customer interactions, utilizing internal systems for tracking and reporting.

Continuous Learning: Stay informed about the latest trends and developments in home security, automation, and AV technology to deliver effective service and advice.

Preferred Qualifications and Skills

• Experience in installing and maintaining home security systems, automation components, and AV equipment
• Strong technical and problem-solving skills
• Outstanding communication and customer service skills
• Familiarity with security protocols, automation systems, and AV technologies
• High school diploma or equivalent; technical certifications in related fields are a plus

As a Service Technician at HomePro, you'll be instrumental in delivering indispensable support to homeowners, ensuring that our technologies enhance their daily lives. Join us and be part of a team dedicated to advancing the home technology landscape with quality and commitment.

Job Type: Full-time

We are eager to review your application and potentially welcome you to the HomePro family, where your expertise and dedication will help shape the future of smart home environments across the nation. Join us to set new standards in home technology service excellence.

TX DPS: B09309 - Fire License: ACR-1757869 M#228511 - Electrical: TECL#32568