Service Technician-HVAC/R + Hotside - McKenzie Recruiting
Boston, MA
About the Job
Position Overview:
As a Service Technician, you will work closely with restaurant and hospitality managers to deliver comprehensive service solutions for a wide range of commercial kitchen equipment. This includes cooking, refrigeration, ware-washing, and other specialized food service appliances. You will leverage your mechanical aptitude and troubleshooting skills to ensure equipment is maintained and repaired to the highest standards.
Salary: $30 -$45 an hour- depending on experience
Benefits:
As a Service Technician, you will work closely with restaurant and hospitality managers to deliver comprehensive service solutions for a wide range of commercial kitchen equipment. This includes cooking, refrigeration, ware-washing, and other specialized food service appliances. You will leverage your mechanical aptitude and troubleshooting skills to ensure equipment is maintained and repaired to the highest standards.
Salary: $30 -$45 an hour- depending on experience
Benefits:
- Take home truck/van w/ gas card
- Uniforms
- Phone
- Health, Life, Dental & Vision offered (Employees eligible on 1st of the month, after 60 days)
- 12 days PTO accrued after 30 days
- 3 floating holidays
- 48 hours for wellness/sickness.
Schedule:
- Exact hours differ by market, 7:00am-4:00pm is typical.
- Rotational on-call every 3-4 weeks.
- Occasional overnight travel may be necessary, depending on a candidate's market.
Responsibilities:
- Collaborate with restaurant and hospitality managers to provide service solutions for commercial kitchen equipment, including cooking, refrigeration, and ware-washing units.
- Diagnose and repair commercial kitchen equipment by demonstrating mechanical aptitude, reading diagrams and schematics, and utilizing troubleshooting skills.
- Communicate with equipment manufacturers as necessary to assist with diagnostics and parts identification.
- Consult with the Technical Assistance Group for additional support when required during service visits.
- Install parts promptly and professionally in accordance with company policies.
- Promote and recommend additional services to customers when applicable.
- Complete accurate and timely administrative paperwork, including work orders, time sheets, receipts, and inventory reports.
- Adhere to safety protocols and accident prevention procedures.
- Maintain an organized service vehicle, including accurate inventory of parts and tools.
- Achieve productivity standards set by the company.
Requirements:
- 5 years of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
- Frequent kneeling, bending, squatting, pushing, pulling, and reaching.
- Ability to occasionally lift and carry up to 70 pounds.
- Work around moving mechanical parts, steam equipment, open flames, and heated surfaces, with exposure to liquids, electrical shock, and varying environmental conditions.
- Ability to work at heights, including on ladders and roofs.
- High school diploma or equivalent.
- Valid driver’s license with a clean driving record.
- Willingness to participate in an emergency on-call rotation, including nights and weekends.
- Availability for occasional overnight travel.
- Technical training, licenses, and certifications such as EPA or CFESA.
- Experience with commercial refrigeration and/or commercial cooking equipment repair.
- Self-motivated with the ability to prioritize tasks and work independently with minimal supervision.
This role does not offer immigration sponsorship.
Source : McKenzie Recruiting
