Service Technician - CI – The Manufacturing Career HUB

Millrock produces the highest quality, state of the art Freeze Drying Equipment. Service technician must have a drive to support and exceed customer’s needs and expectations by putting quality and the customer relationship first. Must troubleshoot high-tech refrigeration and temperature control equipment. In addition, the position will assemble common parts and assemblies. The candidate must have a positive work attitude and be able to work in a fast-paced environment. Working knowledge of computers. Refrigeration, brazing, and electrical wiring (high and low voltage) experience a plus.

Salary Description: $22 - $30 / hr. 

• Interfacing and communicating with customers for training and to resolve operating issues.
• Uses various types of hand tools in electro-mechanical assembly of pharmaceutical equipment, including refrigeration, electrical and control components.
• Uses and interprets mechanical and electrical drawings to identify “best method” type approach to completing tasks.
• Troubleshooting of refrigeration systems and control systems.
• Uses and interprets mechanical and electrical drawings to troubleshoot and repair equipment.
• Self-audits/inspects work prior to completion, using drawings and checklists.
• Final test equipment
• Receiving and shipping of parts and equipment
• In house service and repair with guidance
• Safety and organization awareness
• Ability to assemble refrigeration and electrical systems on new equipment builds with guidance/supervision.
• Charging Caster mounted systems
• Phone Support
• Participate in training to advance and master skills.
• Follow procedures in QAM
• Follow quality oriented processes.
• Maintains information in SugarCRM cases and can analyze and report on issues.
• Ability to perform level 1 troubleshooting. Hands off to Level 2 tech when needed.

• Universal refrigeration technician certification a plus. EPA 608 certified.
• Strong analytical skills are required.
• Demonstrated ability to read and interpret mechanical drawings, bills of material and electrical schematics. 
• Experience using hand tools and power tools. 
• Previous experience using fitting equipment (e.g. cutters, wire strippers, crimping tools).
• Ability to perform repairs when directed. Brazing and basic electrical.
• Ability to work directly with customers in the startup or repair of their equipment.   
• Ability to lift and/or move up to 50 pounds.
• High School diploma.

https://www.millrocktech.com/

Millrock Technology is always looking to provide new innovations to the pharmaceutical freeze drying industry. As an innovator, Millrock Technology listens to the needs of the market, while providing value in our product line. We offer cutting-edge technologies and optimized methods of pharmaceutical freeze drying. Millrock Technology, Inc. manufactures robust and dependable freeze dryers, customized for the pharmaceutical /biotech marketplace. We focus on one technology and one market to best satisfy our customers’ needs.

The Millrock founding team, with over 100 years combined experience designing, manufacturing and supporting freeze-drying equipment, is the result of three generations (grandfather, father, son) of freeze drying experience. The Thompson family also founded two other very successful freeze dryer manufacturing companies.

By combining our application and design knowledge with unique technologies, Millrock freeze dryers are the highest quality products at the best prices.