Service Technician - Security Solutions Inc

Position Summary: The ideal candidate will have experience installing and inspecting fire, burglar, access control, and CCTV systems.

Duties & Responsibilities:

· Installation, service, and inspection of security alarms and associated low voltage systems

· System testing and inspecting to the prescribed standards

· Make connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center

· Provide on-site emergency troubleshooting and repairs of customers security equipment

· Preparing accurate and timely service tickets and reports

· Ensuring a high level of customer service, satisfaction, and communication

· Maintains a clean and safe work environment on and off site

· Interface successfully with Administration, Sales, Customers, and Management

· Ability to use a variety of hand tools 

· Perform other duties as required

Education & Required Skills:

· High School Diploma / GED

· 2+ years' experience required

· Familiarity with one or more of the following product lines; Honeywell, DSC, Napco, Door King, Firelite, Silent Knight

· Ability to install, inspect, or service security alarms

· Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook)

· Excellent written and verbal communication skills

· Must read and speak English

· Must be responsible, self-motivated, self-starter, personable and well organized

· Must have clean driving record and a valid Driver's License And a valid Low or High Voltage License

Experience:

· Prior experience in inspections, field service, and / or installation preferred but not required

· NICET Certification is preferred but not required