Service Technician - OMJ|CC - OMJ|CC
Middleburg Heights, OH
About the Job
Ohio Means Jobs Cuyahoga County is sourcing a Service Technician for a federal supplier and service provider of home healthcare products.
Position Overview:
The Service Technician is responsible for various delivery and assembly work, including home equipment maintenance and repair. Tasks will include assembly, maintenance, and delivery of seating and mobility positioning systems including wheelchairs and other mobility solutions. This position reports directly to the Operations
Manager.
Responsibilities:
· Provides a high level of customer service at all times.
· Responsible for assembly, repair and delivery of all products and equipment.
· Responsible for service calls as needed in the office and in the field.
· Responsible for some evening and weekend support according to on-call schedules.
· Responsible for instructing patients on the proper use of care equipment.
· Is responsible for troubleshooting equipment problems, generating an SRR or SRO, identifying the correct replacement parts to order from the manufacturer, and repairing and routine maintenance for all types of DME equipment.
· Must maintain a high level of product knowledge on all provided equipment.
· Responsible for all paperwork to be signed, and completed accurately.
· Responsible for maintaining the physical and mechanical condition of his/her assigned company vehicle and/or work area.
· Is responsible for completing all other duties and projects as requested by the Operations Manager.
· Participation in the on-call rotation is required.
· Regular attendance is a necessary and essential function of the job.
· Complete 10 hours of continuing education credits, relevant to this position, per renewal cycle, including up to 5 hours of in-house facility-based In-Service continuing education and a minimum of 5 hours of approved peer review continuing education programs as directed by management.
Minimum Qualifications:
· Graduate from an accredited High School, or GED equivalent.
· Previous technical and/or production experience.
· Basic computer skills and knowledge.
· Must be able to lift heavy items regularly.
· Good communication skills.
· Must be able to read and speak English fluently.
· Responsible and cooperative attitude.
· Neat and clean personal appearance.
· Valid driver's license and registration.
Preferred Qualification:
· Prior home health care experience.
Physical Requirements:
· In an 8-hour day, the employee lifts/carries 150 lbs. frequently.
· In an 8-hour day, the employee stands/walks 2 hours.
· In an 8-hour day, the employee sits 6 hours.
· In an 8-hour day, the employee drives a car/truck 6 hours.
Benefits:
· Medical and prescription drug coverage
· Dental and vision insurance
· Short- and long-term disability protection
· Paid vacation and personal time off
· 401(k) savings plan with company match
· Life insurance
Interested candidates should contact:
Wendall Garth, recruiter
wgarth@dwfs.us
Position Overview:
The Service Technician is responsible for various delivery and assembly work, including home equipment maintenance and repair. Tasks will include assembly, maintenance, and delivery of seating and mobility positioning systems including wheelchairs and other mobility solutions. This position reports directly to the Operations
Manager.
Responsibilities:
· Provides a high level of customer service at all times.
· Responsible for assembly, repair and delivery of all products and equipment.
· Responsible for service calls as needed in the office and in the field.
· Responsible for some evening and weekend support according to on-call schedules.
· Responsible for instructing patients on the proper use of care equipment.
· Is responsible for troubleshooting equipment problems, generating an SRR or SRO, identifying the correct replacement parts to order from the manufacturer, and repairing and routine maintenance for all types of DME equipment.
· Must maintain a high level of product knowledge on all provided equipment.
· Responsible for all paperwork to be signed, and completed accurately.
· Responsible for maintaining the physical and mechanical condition of his/her assigned company vehicle and/or work area.
· Is responsible for completing all other duties and projects as requested by the Operations Manager.
· Participation in the on-call rotation is required.
· Regular attendance is a necessary and essential function of the job.
· Complete 10 hours of continuing education credits, relevant to this position, per renewal cycle, including up to 5 hours of in-house facility-based In-Service continuing education and a minimum of 5 hours of approved peer review continuing education programs as directed by management.
Minimum Qualifications:
· Graduate from an accredited High School, or GED equivalent.
· Previous technical and/or production experience.
· Basic computer skills and knowledge.
· Must be able to lift heavy items regularly.
· Good communication skills.
· Must be able to read and speak English fluently.
· Responsible and cooperative attitude.
· Neat and clean personal appearance.
· Valid driver's license and registration.
Preferred Qualification:
· Prior home health care experience.
Physical Requirements:
· In an 8-hour day, the employee lifts/carries 150 lbs. frequently.
· In an 8-hour day, the employee stands/walks 2 hours.
· In an 8-hour day, the employee sits 6 hours.
· In an 8-hour day, the employee drives a car/truck 6 hours.
Benefits:
· Medical and prescription drug coverage
· Dental and vision insurance
· Short- and long-term disability protection
· Paid vacation and personal time off
· 401(k) savings plan with company match
· Life insurance
Interested candidates should contact:
Wendall Garth, recruiter
wgarth@dwfs.us
Source : OMJ|CC