Service Yard- Full Time - Grange Co-op

GENERAL PURPOSE OF JOB

To provide friendly, accurate service and ensure that customers receive their purchases in a timely manner; and to maintain the overall cleanliness and appearance of the service yard

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrate friendliness towards customers and co-workers
• Fill customer orders as identified on the loading slips
• Read loading slips and retrieve purchased merchandise from the warehouse or service yard and load into customers’ vehicles
• Control inventory and order merchandise as needed to maintain adequate stock
• Operate forklift as necessary
• Clean, sweep, hose, and shovel debris from loading dock, warehouse and service yard as necessary to maintain a clean environment
• Listen and respond to questions and requests from co-workers inside the retail store
• Maintain loading slips after the customers’ products have been loaded
• Perform daily inspections of all vehicles and forklifts on location
• Stock inside retail store as directed by management team
• Perform cashier functions in warehouse
• Monitor and maintain pest control
• Answer phones in a friendly manner and provide customer assistance to callers
• Uphold all cooperative policies
• Perform other tasks and duties as required by supervising manager

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos 
• Ability to write simple correspondence
• Ability effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

 MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations

OTHER SKILLS AND/OR ATTRIBUTES

• Strong communication and interpersonal skills
• Excellent customer service skills
• Accuracy and attention to details
• Ability to become forklift certified
• High level of integrity
• Friendliness and cheerfulness towards customers and co-workers
• Ability to perform effectively in both individual and team environments
• Excellent prioritization and organizational abilities
• Ability to work in all weather elements
• Ability to continually lift and load heavy items
• Possess a strong sense of urgency

***bilingual candidates encouraged to apply!***