ServiceNow Admin - Syntricate Technologies Inc
Raleigh, NC
About the Job
ServiceNow Admin
Raleigh, NC onsite
Contract
Role Description:
Regards,
Ashutosh Pasbola
Assistant Manager | Syntricate Technologies Inc.
Direct: (781)-552-4332
Email: ashutosh@syntricatetechnologies.com | Web: www.syntricatetechnologies.com
We're hiring! connect with us on LinkedIn and visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
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Raleigh, NC onsite
Contract
Role Description:
- Responsible for administration of ServiceNow tool
- Troubleshooting Level 2/3 Incidents in ServiceNow Support queue
- Accountable for Service Restoration/Resolution for incidents/tasks in-scope
- Ensure production stability, and track issues to closure? Production Deployment & Certification
- Pre-Production support
- Limited to Small Enhancements
- Code review and update as and when required for production issues
- Regression testing support for small enhancements
- Knowledge Management - Creating/Maintaining knowledgebase documents.
- Vendor Liaison for the applications in (TCS) scope? Performance/Status/SLA Reporting
- Reporting - FAILED EVENTS, Resolution, Error trending, Daily scorecard
- Participate in Change analysis and planning
- Production Deployment & Certification
- Competencies: ServiceNow
- Experience (Years): 6-8
Regards,
Ashutosh Pasbola
Assistant Manager | Syntricate Technologies Inc.
Direct: (781)-552-4332
Email: ashutosh@syntricatetechnologies.com | Web: www.syntricatetechnologies.com
We're hiring! connect with us on LinkedIn and visit our Jobs Portal
Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer
This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe .
Source : Syntricate Technologies Inc