ServiceNow Administrator/Developer - ManTech
Quantico, VA
About the Job
ManTech is seeking a ServiceNow Developer / Administrator to help support our current Marine Corps Warfighting Lab contract. Responsibilities include but are not limited to:
*Administer an on-premises version of ServiceNow which includes activities such as (but not limited to) installation, configuration, maintenance, updates, harden (STIG), administer, train, and document
*ServiceNow Branding, Customization, and Translating User Requirements into Functionality
*Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports
*Configure and troubleshoot SAML single-sign on for ServiceNow authentication and identity management
*Candidate will work with a team of information systems integrators and developers to support intelligence content management, production, tracking, and dissemination activities
*Candidate will define, develop, and implement technological solutions to support process standardization and improvement efforts
*Knowledge Management activities
*Process improvement
*Maintain KM tools such as, but not limited to, SharePoint, Dynamics CRM, Service Now, and local product creation/dissemination system
*STIG/POAM/Mitigation statements support with the Linux OS and Database
*Documentation to include quick reference/admin guides
*Other duties as required Minimum Qualifications:
*At least 4 years of experience in the following:
*Must meet DoD 8570 requirements for IAT II
*Must have Linux experience
*Experience with database administration, preferably MySQL or MariaDB
*ServiceNow patching/upgrades
*Must have experience creating user and administrative documentation respective to ServiceNow
*Must have experience training users on site specific customizations and processes
*Must have familiarity with creating ServiceNow workflows, dashboards, custom lists
*Must be able to interact with, extract, and translate customer requirements into working solutions
*Perform daily, weekly, monthly checks and recommended maintenance on all KM resources Preferred Qualifications:
*Risk Management Framework (RMF)
*Certification and Accreditation
*SharePoint/2010/2013/2016
*HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy
*Intelink/IntelShare and available capabilities for potential use and integration
*Knowledge of standard DoD and Marine Corps concepts, practices, and procedures
*Familiarity with Navy/Marine Corps interoperability requirements is preferred
*PowerShell scripting using any/all of the respective plugins related to the applicable technologies
*Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, SQL Server, Hyper-V, VMware, SharePoint, Networked Printers/Services, Distributed File Services, Data Protection Manager, HTML, JavaScript, CSS, IIS, PKI
*Experience with Security Technical Implementation Guides (STIGs) and hardening respective Operating Systems and databases
*Familiar with MS Dynamics CRM
*Familiar with migrating on-premises services to the Cloud Clearance Requirements:
*TS/SCI Physical Requirements:
*Must be able to remain in a stationary position 50%
*Administer an on-premises version of ServiceNow which includes activities such as (but not limited to) installation, configuration, maintenance, updates, harden (STIG), administer, train, and document
*ServiceNow Branding, Customization, and Translating User Requirements into Functionality
*Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports
*Configure and troubleshoot SAML single-sign on for ServiceNow authentication and identity management
*Candidate will work with a team of information systems integrators and developers to support intelligence content management, production, tracking, and dissemination activities
*Candidate will define, develop, and implement technological solutions to support process standardization and improvement efforts
*Knowledge Management activities
*Process improvement
*Maintain KM tools such as, but not limited to, SharePoint, Dynamics CRM, Service Now, and local product creation/dissemination system
*STIG/POAM/Mitigation statements support with the Linux OS and Database
*Documentation to include quick reference/admin guides
*Other duties as required Minimum Qualifications:
*At least 4 years of experience in the following:
*Must meet DoD 8570 requirements for IAT II
*Must have Linux experience
*Experience with database administration, preferably MySQL or MariaDB
*ServiceNow patching/upgrades
*Must have experience creating user and administrative documentation respective to ServiceNow
*Must have experience training users on site specific customizations and processes
*Must have familiarity with creating ServiceNow workflows, dashboards, custom lists
*Must be able to interact with, extract, and translate customer requirements into working solutions
*Perform daily, weekly, monthly checks and recommended maintenance on all KM resources Preferred Qualifications:
*Risk Management Framework (RMF)
*Certification and Accreditation
*SharePoint/2010/2013/2016
*HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy
*Intelink/IntelShare and available capabilities for potential use and integration
*Knowledge of standard DoD and Marine Corps concepts, practices, and procedures
*Familiarity with Navy/Marine Corps interoperability requirements is preferred
*PowerShell scripting using any/all of the respective plugins related to the applicable technologies
*Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, SQL Server, Hyper-V, VMware, SharePoint, Networked Printers/Services, Distributed File Services, Data Protection Manager, HTML, JavaScript, CSS, IIS, PKI
*Experience with Security Technical Implementation Guides (STIGs) and hardening respective Operating Systems and databases
*Familiar with MS Dynamics CRM
*Familiar with migrating on-premises services to the Cloud Clearance Requirements:
*TS/SCI Physical Requirements:
*Must be able to remain in a stationary position 50%
Source : ManTech
