ServiceNow Architect at Graphic Packaging

Tracking Code20271-159Job Location1500 Riveredge Parkway, Atlanta, GeorgiaCategoryTechnology and Computer-related --> Information TechnologyTravel:No Travel RequiredPosition TypeFull-Time/RegularMinimum Salary$129,300.00Maximum Salary$194,100.00Job DescriptionGPI is looking for a ServiceNow Architect that can serve as a subject matter expert across multiple projects and modules
This will be a technical, hands-on role for a Senior level ServiceNow developer, and will serve as the Lead Developer and Technical Consultant for the ServiceNow team
While there will be some hands on, the primary role will be focused on strategy build and execution of the strategy.Responsibilities will include, among others:The ServiceNow architect will lead in design and implementation of multiple components within ServiceNowAct as central expert for ServiceNow productsAnalyze and define customer requirementsDesign and develop reusable software modules that meet GPI requirements while upholding high standards of reliability, security, maintainability, and performanceAssist in defining product technical architectureDocument designs for coding by other developersMake accurate development effort estimates to assist management in project and resource planningLead peer reviews for designs, code, and other work productsStay up to date with ServiceNow line of productsDesign features as required by users for implementation
This may be workflows for requests, incidents, problem, change management, or projectsFully document all code or architecture, and update any relevant documentationDevelop, document, test any required integrations with the CMDBProvide high-touch service to stakeholders to ensure both business and technology delivery teams are prepared to promote initiatives to team backlogsFacilitate priority discussions and alignment between business and technology and ensure priorities are reflected in roadmap plansAide in the design and development of standard portfolio reporting to facilitate awareness and transparency to portfolio performance.Successfully engage in multiple initiatives simultaneouslyServe as a ServiceNow subject matter expert for Company and internal ServiceNow development teamProviding high-level estimates on work breakdown structures for ServiceNow implementations and/or enhancementsWorking with the ServiceNow development team to demo potential solutions as requiredIdentify opportunities to improve and streamline the overall platformThe Ideal Candidate: The candidate will exhibit the following qualities:Experience with full lifecycle ServiceNow implementationsUnderstanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.Understanding of software, on-prem, and cloud infrastructure engineering environmentsAdvanced ServiceNow Platform Development skills (Must be able to demonstrate)Advanced ServiceNow Application Development skills (Must be able to demonstrate)Ability to create and articulate a platform strategy.In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, HRSD etc.)Solid understanding of discovery service mappingBasic understanding of CSDMAbility to address ambiguity and drive consensus across multiple stakeholdersAbility to work with business leaders and enable strategy executionServiceNow Certified Application DeveloperServiceNow Certified System AdministratorServiceNow Certified Implementation SpecialistITIL Foundation Certification PreferredBachelor's Degree in Computer Science or related field PreferredServiceNow Architect, 5 Years’ Experience Preferred, Technical ImplementationRequired ExperienceAt Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night
We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products
Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities
With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate
We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful
If this sounds like something you would like to be a part of, we’d love to hear from you
Learn more about us at
Inspired Packaging
A World of Difference
Graphic Packaging is an Equal Opportunity Employer
All candidates will be evaluated on the basis of their qualifications for the job in question
We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law
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